How long does it usually take to answer emails, since I have tried to call for the past two weeks without any luck. I just need one of the FRP disks and was told originally, in an email, that I would have to talk to someone there to get one. Well, I've tried to call numerous times and haven't had any luck. I just want to be able to eliminate the stupid PPRV without having to worry about screwing up the FRPS. Email address is kilbourne.6@live.com Thanks.
How long does it usually take to answer emails, since I have tried to call for the past two weeks without any luck. I just need one of the FRP disks and was told originally, in an email, that I would have to talk to someone there to get one. Well, I've tried to call numerous times and haven't had any luck. I just want to be able to eliminate the stupid PPRV without having to worry about screwing up the FRPS. Email address is kilbourne.6@live.com Thanks.
You're not the only one having problems getting through. I've tried to call, sent emails, and PM and haven't heard from KB yet. Hopefully I hear something back early next week.
i dont understand the whole not getting threw to kb thing.... i've called numerous times before i bought my 2.6 as well as after to ask simple to stupid questions. they have always answered and always been helpful.
i dont understand the whole not getting threw to kb thing.... i've called numerous times before i bought my 2.6 as well as after to ask simple to stupid questions. they have always answered and always been helpful.
Maybe it's just a problem the last two weeks. I noticed they hadn't been on SVTP for a week. Then, they logged on, posted a message and didnt return PMs.
Yeah they had me up in Willow Springs for a Magazine/internet deal. Sorry. I have been playing catch up since!
Could you reply to my PM/email and let me know the status of my rebuild? I called in today to check the status of it, was put on hold when the phone was answered for a few minutes, and then was on hold for 15 minutes while TJ checked on it. I hung up after that because it seemed like I was just left hanging on the line. I called right back and was hung up on. This is no way to handle customer service.
Also, I was initially told the rebuild would take a day, but I wasn't told there was a large backlog. When I spoke with TJ on Monday, I was lead to believe getting the blower back by next Friday would be no big deal. It seems like that won't be the case now.
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Emilio Valdez
Founder/President www.wickedstangs.com 2009 SHELBY GT500 #2892 of 3004 coupes and #363 of 381 manufactured in VISTA BLUE
Linear Mode
