I wanted to chime in with an issue I am currently dealing with through American Muscle. My current throughout bearing started to go bad about a month or so ago. Seeing that Black Friday was coming up I figured I would check around to see what sales I could get for a new clutch and other parts. I found American Muscle had some great deals and ordered over $600 dollars worth of parts. While ordering the parts it is to be noted my Mustang is a 2001 GT, within this year range Ford decided to have two different blocks made either Windsor or Romeo. On American Muscle's website they instruct you of how to figure out what fly wheel you need. The two options are either the 6 bolt or the 8 bolt, no other difference other than the bolt patter. I followed their explicit instructions on their website and determined that my VIN had an X at the eight character therefor making it a Windsor block. I then proceeded to order the 8 bolt flywheel. From there I received all parts in a timely manner and begin the disassembly of my Mustang. Once the rear main seal and pilot bearing were replaced I then went to mount up the flywheel. This is when I noticed that it was the incorrect part. Once I noticed I had the incorrect bolt pattern I looked around the engine for any date markings, I noticed that the block had been stamped with 05/06/01. AM's website states as well that "2001 Mustangs with production date after 06/01 have a six bolt main." but this is incorrect in my circumstance. I then contacted American Muscle customer support and stated the facts to them as to why I had purchased the order based on their information that was given to me via their website. All I wanted to do was to send the incorrect flywheel back for the correct bolt patter (6 bolt). I was given the run around from each of the employees as well as the manager Dan who was very defensive and did not offer to assist in any way. I even read a review that I saw while on the phone with Dan that stated, "American Muscle states if your 8th character on the VIN is an "X" you have an 8-bolt pattern. This is not true, at least for my case. I have an "X" as the 8th character and I ended up having a 6-bolt pattern for flywheel installation. Good thing I purchased both, 6-bolt and 8-bolt pattern and will return the other that is not needed." Dan just ignored this customers review and continued cutting me off. In the end they wanted me to ship back the incorrect flywheel on my dime as well as pay full price for the correct 6 bolt pattern flywheel. I had originally purchased the 8 bolt fly wheel over the Black Friday sale saving me 40+ dollars on the part. I understand I ordered the incorrect part but this order was placed based on the information that was on their site. The manager Dan, stated that I should have called in to verify I was ordering the correct part and then they could send me the correct part at no additional cost if only I had called in. The issue I have with this is if I were to call in the tech would have verified everything that I had checked previously with the website and I would still be in the same situation, having the incorrect part. So since I did not order my product through the phone they will not justify sending me the correct part without any charge? I see that some individuals on this forum and others have had customer service issues from AM as well but has anyone had any success getting things resolved? American Muscle if this is the way that you will be treating your customers after they take the time to order 'correct' part based on your website then I will no longer be a customer. For all of the facts that I have stated in this thread please see this article here.