How to guide (rear valence gap TSB)

[ANGREY]

Can someone who's gone through the process give insights into the best way/approach to submit the car for the TSB concerning snugging up the rear valence gap?

Do you simply visit the service department and point out the gap? Give them the TSB number?

My car is still under warranty.

 

[GT Premi]

What's the TSB number? This is the first I've heard of it. You just take the car to the dealership and ask them to take care of the TSB. Just make sure to take a copy of it with you because they're going to act like they have no idea what you're talking about. (In rare cases, they don't, though.)

 

[ANGREY]

"The TSB is 18-2107 and it applies to 2015-2018 Ford Mustang GT350s built on or before February 25th, 2018."

Ford Issues TSB about Bumper Gaps on 2015-2018 Ford Mustang GT350s | Torque News

 

[ANGREY]

http://www.billswebspace.com/18-2107 GT350 Rear Bumper TSB.pdf

 

[GT Premi]

Thanks. I'll print a copy and take it to my dealer at some point.

 

[ANGREY]

I called the largest Ford dealer here. It's not a recall, so it doesn't exactly work the same. The first step is getting the dealership to acknowledge that the gap in the panel is excessive and needs addressing. That's where the TSB comes in to play with a specified/published method for service departments to correct/fix the issue. My car only has 16k miles on it and the gap is not as tight as I'd like, but not as severe as some others I've seen. I have a feeling that over time it's inevitable that it will droop and worsen, so I'm coming up on the expiration of my warranty early next year. There's an evil part of me that's considering helping the process along, just to get them to admit and fix it, knowing that a deficient design is bound to result in separating panels.

 

[GT Premi]

My service guy has already acknowledged the gap. He thought I had hit something. LOL

 

[Cobra-O]

1.7 hours is the part that worries me. I'd try to find someone who has done it before and not let mine be the guinea pig.

There is a DIY on mustang6g that doesn't look that bad.