Strike 3 in the past 6 months. After today, I will personally boycott UPS and refuse to purchase from a supplier that uses them for shipping. So my JLT CAI that was originally scheduled to be delivered tomorrow after I purchased on the 14th will now not be here until Friday; two days late. Mind you, I live in Hawaii, so expect things to take longer, but here is the issue: It arrived in Vernon, CA yesterday and was supposed to be on a flight to Hawaii today, but instead somehow made it on a truck and ended up in San Bernadino. The UPS tracking site responded to the mix up with a status of "An exception in the sorting process has occurred.* UPS has taken corrective action." Apparently their corrective action involves taking their sweet time and delivering 2 days late. I fly back to the main land on Monday for a month, so hopefully there are no further "sorting exceptions." Strikes 1 and 2 came a few months ago when my school books for online classes got to me after the semester started because they were delivered to a house over a mile away from my home. After the "stuff happens" attitude from UPS, I had to take it upon my self to literally use the signature for package delivery and go through the phone book until I found the correct name. And the costume we ordered for my daughter that was supposed to arrive a week before Holloween still hasn't made it. Sorry for the rant, but I was hoping to enjoy my VMP Tune on my 2011 before leaving for the holidays.