Well Friday I tried to do the automatic firmware update and that's were the trouble began. Error code 1018 and wouldn't communicate with the vehicle. Now Yesterday and today having a tech try and resolve the problem, it has to be sent back to SCT.. The tech was awesome and spent hours between two days remote accessing my comp and trying to re boot the device but it just wasn't working. all my tunes were wiped out and wouldn't hold any tunes. Now getting in a sequence error codes 1002, update device error ( device was updated) 1019,1017 and 1009... Now the device has to go Back to SCT.. Sucks, good thing the car was returned to stock and starts, but on stock tune and well to me runs like crap.. Good thing my car just sits for the most part. So moral of story Be careful of the new update as some programers could fall victim of the failed update..