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I'm not sure how to go about this so I thought maybe someone here could give me a hand. And I'm typing this on my phone so Pease bear with the typos. A good friend of mines father passed away back in the mid 90's. They were very close and she still has a hard time with it to this day. Well she...

My mom has an iPhone 4. She's wanting to update to IOS 5.0.1 from 4.2.1. Normally this would be a breeze, but her laptop is old and junk. Screen goes black and it just kicks off constantly. So when I try to back up or sync the phone, the laptop shuts down before it's anywhere near complete...