J2Fab Intercooler hell

Blkkbgt

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Good lord!!! How in the holy hell is this guy still in business. Why are so many people supporting him?? I had a nearly identical experience as @Stangra. It was a nightmare for sure!

Before I placed my order IN JANUARY for an intercooler and flow mod for my 03 cobra, I asked him about how long it would be. He assured me "2 weeks and I will have it made and shipped out". I was excited. I paid the man $1399.00 plus $40 dollars for shipping. A few weeks go by, nothing. I message him and he tells me the usual lies. Says he's backed up and assured me it would be shipped out soon. We go back and forth for months with this. Then finally he tells me it's made, tested, boxed up and ready to ship, he just has to find it because he just moved shops. This is in July. 6 months after the original promise date. Again, I am excited. A damn month goes by and I don't hear anything. No product. No messages. So I reach out early august and am basically begging him at this point to just tell me the truth. If he can't make it happen, totally cool, just tell me and I will make other arrangements. I didn't hear anything from him (surprising, right. Haha) so I sent another message along the same lines, please tell me what's going on with my parts. I'm not a rich person and I can't afford to have this money tied up in parts I'm waiting on for months. I heard nothing back. Finally, in mid August he gets back to me saying "I'm so busy and I apologize". So I say cool, when is my intercooler going to be here. Now keep in mind he has already told me it's made, boxed and ready to ship. This a hole tells me "I'm pressure testing it right now, I will have it out in a week. This was in September. Hmmmm, real odd. Why is he pressure testing an intercooler that was already good to go. At this point I know he is lying to me. But still, I am trying to be understanding and support a small business. So I say, alright man, I will wait 2 more weeks. That's giving him the week he said it was going to be plus another week for some cushion. What do you know, 3 weeks go by and I hear nothing. No intercooler. And to add insult to injury, this guy posts a picture of an extremely expensive cnc table on his Facebook page. I'm thinking, oh OK, now I know where my money went. This guy is taking peoples money and buying a new shop and equipment with it. I would think it would be a higher priority for him to satisfy his orders instead of buying stuff with others peoples money. I am done at this point so I ask for a refund. He then gets back to me a week later and says he will refund me my money. I am a bit relieved at this point cuz it's finally over. 2 weeks go by and nothing. No refund. So again, I message him. He claims he already processed my refund. So I call my cc company. They tell me, no he has not processed any refund. More lies! Another 2 weeks go by and I message him again explaining to him what my cc company said. This is where it gets even worse which I didn't think was possible. At this point it's late November. A month after he told me he refunded my money. Absolutely unacceptable!! I am freaking out at this point cuz it seems he may be scamming me and keeping my money. I express to him my concerns. He then messages me with this arrogant attitude telling me he's not worried about it (well duh! It's not your money dick!) he was very condescending and tells me I don't know what I'm talking about and neither does my credit card company. Wow! Ok. I didn't realize I was in the wrong for being upset about waiting nearly a year for a product that I was told would be shipped out in 2 weeks. Man, I'm such jerk, right?! After this, the refund miraculously appears in my account, that is, with a catch. Stay with me.... Bet you didn't think it was gonna get worse! Ha!! It does. I got a refund for $1399. This guy kept the shipping fee. I am in absolute shock!!! Unfortunately, I am also a bit relieved cuz at least I got the 1400 hundo back. I sent him a message politely asking what the deal is. Why did I not get refunded the 40 bucks for the shipping. This was 3 weeks ago. He has since been on Facebook and ignored my message. This man stole my money. In the long run I basically paid this guy 40 bucks to put me through absolute hell for a year. Awesome!

For those of you that are supporting him still, I have one question, WHY?? He is a liar. He is a thief. I have proof of all of this if anyone needs to see it. Please stop supporting someone who is absolutely toxic to this community. I waited to post this because I thought he may come around and give me the rest of my money back but nope. So I am here sharing my experience so others don't get completely screwed by him.

In the end I'm just relieved I got most of my money back. Pretty sad, huh. This man stole from me and I am just going to have to let it go. Please, please stop supporting this business.
Oh how the times have changed. 10 years ago a couple of incidents like this would destroy this guy in the car world.

I think he is being kept afloat by deals with companies like Lethal and social media nut swingers.

If he continues screwing people like this he'll eventually go under.
 

NateDogg

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Wow... That makes me want to sell my J2fab stuff and get the VMP just on principle.

I've bough alot off of justin over the years, and it was always a waiting game, but I've never had that much of an issue and he always made it right at the end of the day.

Sorry you had that issue Albatross
 

03cobra#2

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I think think the products he makes are great. My crank support is top notch.

The only way I would order anything made by J2fab is through Lethal Performance. You can contact Lethal and confirm they have the product in stock before placing your order. That way your not waiting on anything. I ordered my crank support and had it 3 days later.
 
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Stangra

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I think think the products he makes are great. My crank support us top notch.

The only way I would order anything made by J2fab is through Lethal Performance. You can contact Lethal and confirm they have the product in stock before placing your order. That way your not waiting on anything. I ordered my crank support and had it 3 days later.
It's too bad such nice stuff is being marketed by an individual with a growing reputation for poor business practices, lack of moral scruples, and a callous disregard for his customers situations. I'll never recommend supporting any product from Justin Wheeler aka J2fab, and strongly advise against entering into a customer relationship directly.
 
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Shadow Grey 03

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I'm convinced not to order anything from him at this point. I know times are tough, but the lying is not excusable. Most of us would be OK if people would just say " Hey, shit is crazy and it's going to be awhile before anything gets close to done". Put x% down and the rest when it's ready to ship. Not the whole, give me 100% and I'll fund my new shop and goodies for said shop, while ramming it home. No thanks. My ex-wife does enough of that.....haha
 

Deceptive

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It's too bad such nice stuff is being marketed by an individual with a growing reputation for poor business practices, lack of moral scruples, and a callous disregard for his customers situations. I'll never recommend supporting any product from Justin Wheeler aka J2fab, and strongly advise against entering into a customer relationship directly.

I sold a new J2Fab alt at a big loss and went KMJ. I tried for a year to get a pulley issue fixed due to a shipping issue and nada from J2Fab. ****, all I wanted was the specs and where I could get a new pulley myself and he could not even answer that.

J2Fab will never get any of my business in the future.


I think CoVid Derangement Syndrome is the new Trump Derangement Syndrome.
 

01yellercobra

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I think think the products he makes are great. My crank support is top notch.

The only way I would order anything made by J2fab is through Lethal Performance. You can contact Lethal and confirm they have the product in stock before placing your order. That way your not waiting on anything. I ordered my crank support and had it 3 days later.
Even that's not a guarantee. @Daywalker ordered something from Lethal that was supposed to be drop shipped from the manufacturer. It took Lethal a week to send the email to the manufacturer. And that was because he called.
 

03cobra#2

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Even that's not a guarantee. @Daywalker ordered something from Lethal that was supposed to be drop shipped from the manufacturer. It took Lethal a week to send the email to the manufacturer. And that was because he called.

I know they drop ship from manufactures. That's why I always ask if it's in stock at there where house.
 

03cobra#2

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My point was that even with going through Lethal it doesn't mean it's going to get there in a timely manner.

I've just found that every time I confirm with Lethal if they have the product on hand to ship out I've never had a problem. No matter what product or the manufacture.

Seems you just can't trust anyone. That's why I pick up the phone and ask "is this product in stock and will it ship out right away if I go ahead and place the order now". It's not 100% fool proof but it helps. If any company is telling me it will get made / produced the next run, couple weeks out yada yada.....forget it. I'm on to plan b.
 

gt347mustang

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Lethal does not stock his items. I inquired about that a while back and the items were going to be drop shipped.
 

NateDogg

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I ordered the engine bay tank from lethal thinking it would speed things up, but it still took 3 months to get it. I had to message Justin directly, he was moving shops at the time.
 

Daywalker

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I've learned this lesson the hard way. If you can, always skip the middle man, we often times pay them for no reason at all, and it also wastes time. If you can, order straight from the source.
 

DSG2003Mach1

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I've learned this lesson the hard way. If you can, always skip the middle man, we often times pay them for no reason at all, and it also wastes time. If you can, order straight from the source.

I feel like you didn't really read the thread. In this case it's a shit show no matter what and seems to be worse going directly through him
 

Nightmare90gt

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I have his crank support for the 03 cobra. I tried contacting him about the spacer needed for the one piece balancer but no luck. Ended up going through lethal performance and they had it to me in 2 days.

Also, I really don't understand how the crank support gets installed with the engine warm there is no room for a hammer with the fan in which would take time to get out that the engine would cool down.
 

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