Thought this info may be useful for others in my situation. I called the Ford Racing Tech Line today and talked to a technician that was able to use my VIN to determine that the Trackey Flash had never been installed onto my car. BUT, since I have the Trackey voucher I can take my car to any dealership and have my PCM sent in for a reflash. The dealer will match the key to the tune and I should be good to go. I'm not sure how long this will take but I am going to call today and find out. So if you have a voucher you can still get the Trackey tune for your car, it just can't be done at the dealer. I know this info is out there already on other forums but I thought it was great that Ford could use your VIN to determine if you had the tune or not.
Jeff
Jeff