08 GT500 w/ worn clutch -- not under warranty?

[krichter52]

I have by no means driven my 08 GT500 hard in its 9700 miles...but last week it started to fly out of gear in second with any acceleration or the blower kicking in...took it to Sheridan Ford in Wilington, DE today...they claim its a worn clutch, not covered by warranty, and then gave me the phone number to Ford Customer relations, which I called and which confirmed that the replacement of the clutch is "normal wear and tear" not covered under my warranty.

To fix it would be $2600...

Any suggestions on how to avoid this...a worn clutch at 10k miles...I had an '03 Cobra with 25k miles and never had a problem...

 

[sgt d]

well the clutch is a wear item but if you drive it like you say then i am not sure:shrug:

not to insult you but are you sure you are not riding it or somehow causing excessive wear? on a related note, the shop that does my work has a gt500 with i believe less than 3k miles on it and is now in for a 3rd clutch. i just can not see how this happens other than user error, the conversation came up because of my car build date and the power i am making while still not having any slipping or other issues:shrug:

i am sure someone will have something technical to add.

 

[krichter52]

08-16-4 TSb -- Applicable?

Been searchinjg the web and other forums and it seems the worn clutch issue is not mine alone...TSB 08-16-4 talks about a flywheel design flaw that causes flywheel warpage with excessive "stop-and-go" driving and the warpage in turn wears down the clutch...

Anybody else here had this problem and convinced the dealer to perform the TSB??

 

[FastOldGuy52]

If 2nd gear is screwed up your car should be repaired under the TSB if it was built before 9-2008 [check that date]

The fly wheel warps and drags and takes out the clutch and the 2nd gear syncro.


Lots of people here have had the TSB preformed our cars. They replaced my clutch fly wheel [New design]and entire transmission because they were out of 2nd gear synchronizes.

 

[ZOMBEAST]

Been searchinjg the web and other forums and it seems the worn clutch issue is not mine alone...TSB 08-16-4 talks about a flywheel design flaw that causes flywheel warpage with excessive "stop-and-go" driving and the warpage in turn wears down the clutch...

Anybody else here had this problem and convinced the dealer to perform the TSB??

Keep trying other dealers. If you don't have any success and have to pay yourself, see if you can get the larger parts that are going in the 2010s if they are compatible.

 

[FastOldGuy52]

TSB
08-16-4 SHELBY GT500 - CLUTCH DRAG

Publication Date: July 28, 2008

FORD: 2007-2009 Mustang


ISSUE:
Some 2007-2009 Mustang Shelby GT500 vehicles may exhibit the following clutch/transmission symptoms: hard to disengage or engage 1st and reverse, hard to shift any gear, gear grinding during shifts any gear, vehicle creeps with trans in gear and clutch pedal fully depressed without brake pedal application, clutch slippage in gear with clutch pedal released, hiss noise with clutch pedal fully depressed (hiss on clutch pedal release is normal for GT500 clutch material). These symptoms may be due to flywheel distortion caused by excessive heat build-up during unique traffic conditions (example: severe stop/go urban driving). The distortion of the flywheel may prevent complete disengagement of the clutch. The system is designed for performance driving conditions.

ACTION:
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

NOTE: THIS ARTICLE APPLIES TO VEHICLES WITH PRIOR REPAIRS, AS WELL AS THOSE WITH MINOR MODIFICATIONS, EXHIBITING ABOVE SYMPTOMS.



NOTE: THE GT500 CLUTCH SHOULD BE DIAGNOSED/REMOVED/REPLACED AS A COMPLETE ASSEMBLY ONLY. DO NOT TAKE CLUTCH ASSEMBLY APART.



Remove, drain, disassemble and clean the transmission per Workshop Manual (WSM), Section 308-03C.
Remove and replace input shaft and all synchronizer assemblies per WSM, Section 308-03C.
Assemble the transmission per WSM, Section 308-03C.
Remove clutch disc and plate assembly and pilot bearing per WSM, Section 308-01.
Remove and replace flywheel per WSM, Section 303-01C. Discard old bolts and use bolts provided in flywheel kit.
Install new pilot bearing per WSM, Section 308-01.
Install new clutch disc and plate assembly per online WSM, Section 308-01 (vehicles with solid design flywheel). Discard old bolts and use bolts provided in clutch kit. Tighten bolts to 89 lb-in (10 N-m) in a star pattern. Tighten an additional 90 degrees in a star pattern.
Apply a small amount of Motorcraft® PTFE Lubricant to the clutch hub splines per WSM, Section 308-01.
Install the transmission per WSM, Section 308-03C.

PART NUMBER PART NAME
7R3Z-6375-B Flywheel Kit
7R3Z-7L596-A Clutch Kit
7R3Z-7C391-A Trans Kit
XG-8 Motorcraft® PTFE Lubricant
XT-5-QM Motorcraft® MERCON V-Transmission Fluid
PM-1-C Motorcraft® High Performance DOT 3 Motor Vehicle Brake Fluid
XG-1-C Motorcraft® Premium Long-Life Grease
TA-30 Motorcraft® Silicone Gasket and Sealant
TA-25 Motorcraft® Threadlock and Sealer
F6ZZ-7600-A Pilot Bearing
1R3Z-7052-AA Transmission Input Shaft Oil Seal


WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME
081604A 2007-2009 Mustang GT500: Replace The Input Shaft, Synchronizer Assemblies, Clutch Disc And Plate Assembly, Pilot Bearing and, Flywheel Includes Time To Remove And Install Transmission (Do Not Use With 7003A, 7003A2, 7003A3, 7003A6, 1007D7, 5212B) 7.4 Hrs.

DEALER CODING
BASIC PART NO. CONDITION CODE
6375 69

--------------------------------------------------------------------------------

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.

Copyright © 2008 Ford Motor Company

 

[GOTSVT?]

Sounds like that dealer is blowing smoke up your wazoo!

 

[kyl]

Take it to another dealer some one will fix it under warranty for you.

 

[Blaine]

Sounds like that dealer is blowing smoke up your wazoo!

WoW... Ford screwing someone.. OMG never heard of that.:lol:

Take to another dealer with the TSB above PRINTED out. Make it IDIOT PROOF for them because 90% of Ford dealers have MORONS working for them and trained monkeys working for the Service department trained to Screw you over. Clutches are NOT SUPPOSE TO GO OUT under 10k miles.:fm:

Don't get me going on the F@%k'in Ford Sh**ty A$$ customer service record they have. :bash:

REMEMBER: Do all the work in diagnosing the problem for them, before you take ANY car to the dealer. They are not capable of doing it. ;-)

Here I'll do Fords job for you: Here is your problems which caused the Toasted Clutch. *****The distortion of the flywheel may prevent complete disengagement of the clutch***** See above TSB.

 

[rdsnk46]

I'm not sure about the Wazoo.........I belive the TSB from Ford is no longer offered to GT500 owners. A reliable service source told me yesterday that Ford will no longer do TSB's or clutch replacement. Hopefully my source is wrong but from what your stating, it must be true!

 

[rdsnk46]

WoW... Ford screwing someone.. OMG never heard of that.:lol:

Take to another dealer with the TSB above PRINTED out. Make it IDIOT PROOF for them because 90% of Ford dealers have MORONS working for them and trained monkeys working for the Service department trained to Screw you over. Clutches are NOT SUPPOSE TO GO OUT under 10k miles.:fm:

Don't get me going on the F@%k'in Ford Sh**ty A$$ customer service record they have. :bash:

REMEMBER: Do all the work in diagnosing the problem for them, before you take ANY car to the dealer. They are not capable of doing it. ;-)

Here I'll do Fords job for you: Here is your problems which caused the Toasted Clutch. *****The distortion of the flywheel may prevent complete disengagement of the clutch***** See above TSB.

I never claim to know much but the one thing I do know is....That it's not what you know, it's who you know.

 

[03 KB Sonic Blue]

I'm not sure about the Wazoo.........I belive the TSB from Ford is no longer offered to GT500 owners. A reliable service source told me yesterday that Ford will no longer do TSB's or clutch replacement. Hopefully my source is wrong but from what your stating, it must be true!

I read somewhere Ford is cutting back on replacements. Only if the car is showing signs of the TSB will work be done. Otherwise if parts are found to be ok dealers will be charged back the parts. So alot of dealers arent wanting to do it.

OP I would take it in. Fits the TSB.

 

[Joshua484]

Get a Spec P-trim and be done with it.

 

[Shaker1]

I read somewhere Ford is cutting back on replacements. Only if the car is showing signs of the TSB will work be done. Otherwise if parts are found to be ok dealers will be charged back the parts. So alot of dealers arent wanting to do it.

OP I would take it in. Fits the TSB.

This is what the dealers got:

"Article 05-B-2009
Mustang GT500 Normal Operation
2007- 2009 Mustang GT500
A review of warranty claims and returned parts has found that some dealers are replacing the clutch assembly for normal operating characteristics of the GT500 clutch assembly.

The GT500 Owners Guide, page 8 and 9, describes the normal operating characteristics of the twin disc Cera-Metallic clutch. These are:

Clutch chatters/shudder when engaging the clutch.
Narrow or abrupt engagement points.
Hiss upon clutch engagement or disengagement.
Transmission gear roll over noise at idle.
Gear rattle noise at very low speeds when in 1st or 2nd gear.
Normal wear.
Performing repairs on vehicles determined to have normal operation could be considered over repair or misdiagnosis and may be subject to charge back."

But, that should have no bearing on the OP's problem or anyone who has the symptoms described by the TSB. But, it may make it hard to get the TSB done "just in case".

Still, getting stuck in traffic and warping the flywheel, shouldn't be too difficult! :lol1:

 

[War Eagle]

A fellow Club member bought a 2008 late last year with 900 miles on it right after I bought my 2009 and the clutch just went out on his car, not sure what the total mileage was when it failed. He had been driving it since January. He told me it cost him a couple of thousand to get it replaced.

Steve

 

[sgt d]

when the time comes i will research and just go with aftermarket parts:beer:

 

[homel01]

Dont go with a good clutch yet. I did that and now the tranny rattles sometimes and i have to get the tranny down and check everything bc i dont know if theres a synchro fk up

 

[War Eagle]

Guys, as a side note to this conversation I would encourage anyone that is selling a 2007 or 2008 to put in their ad that they have had the TSB done. It was the number one question I was getting from serious buyers.

I think a lot of people know about this problem and it is seriously affecting the sale of the 2007 and 2008 cars. There are buyers that are passing up,new 2009 GT500s still on Dealer lots because they have the old flywheel in them.

When you have buyers who would rather buy a used 2009 instead of a new 2009 due to the build date then I would say it is a major issue.

Steve

 

[svt boost]

have you owned the car more than a year? the clutch is covered for 12K/1yr.

that being said I would look @ teamshelby for the clutch info, learn about the TSB, see if you have the symptoms, and find a dealer that will listen.

 

[03cobra#694]

Keep trying other dealers. If you don't have any success and have to pay yourself, see if you can get the larger parts that are going in the 2010s if they are compatible.

the 2010 stuff does fit and work properly , we installed one
in an 07 this last weekend

JEFF