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2013-14 Shelby GT500
2014 = Surprising Trends
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<blockquote data-quote="reason4treason" data-source="post: 13221802" data-attributes="member: 134879"><p>thank you Madlock. that makes perfect sense to me. however fanatical some small percentage of the population may be about a car that is worth being fanatical about, the corporation has overall profit as its prime concern. any particular individual who is just dying to get his/her order may see it as ridiculous that Ford would not want to build every single "sold" order but that's from their perspective, not the corporation who places corporate success first above building/selling any individual wow-factor vehicle. from the view of Ford, GT500 is a tiny slice of the pie. if there's a substantial risk of losing money by building every single order, then yes, they might turn off the spigot.</p><p></p><p>what do you think is the reason that customer service at Ford/SVT will not confirm or deny that any given order is truly covered by a dealer allocation? when i asked them last year, i was told that the regional sales manager (the "rep" as most seem to call him/her) gets a particular number of allocations per that specific region and he/she decides which dealers get how many allocations...assuming they've paid the 2-year fee and are eligible. it seems like not allowing individual customers privvy to true allocation status is a way of promoting dealership autonomy which is a part of the dynamic that Ford wants to have with its dealers. any insight on that dynamic as you're aware of or as you'd deduce is probably the case?</p><p></p><p>any individual customer who has been waiting for what he/she sees as too long and too frustrating would probably go to another dealer if they knew their order wasn't currently covered. but if they don't know their true status, and are frustrated, maybe they'll buy something else off that dealer's lot, so that particular dealer still keeps the customer's business. i know some dealers get an additional allocation too when some are redistributed later in the model year but that's a different issue from knowing allocation status when you place an order before that time. if it's all about 'big picture' profit, how does keeping a customer in the dark about allocation status promote that?</p><p></p><p>Ford/SVT told me they didn't know how my 'rep' had them divided and my dealer would not let me talk to my rep. i tried to find a way to first find out who it was (there was some list that had every rep in the world). somebody on this forum told me how he found his somehow available via google, and had that person's 'linked in' name, contacted him that way and he says he actually got a response. i'm in the SF Bay Area. the list (just did a google search for: ford sales zone manager) said my rep was Raquel Tapia but i could never get a reply and nobody would confirm that for me at Ford/SVT or my Ford dealer.</p></blockquote><p></p>
[QUOTE="reason4treason, post: 13221802, member: 134879"] thank you Madlock. that makes perfect sense to me. however fanatical some small percentage of the population may be about a car that is worth being fanatical about, the corporation has overall profit as its prime concern. any particular individual who is just dying to get his/her order may see it as ridiculous that Ford would not want to build every single "sold" order but that's from their perspective, not the corporation who places corporate success first above building/selling any individual wow-factor vehicle. from the view of Ford, GT500 is a tiny slice of the pie. if there's a substantial risk of losing money by building every single order, then yes, they might turn off the spigot. what do you think is the reason that customer service at Ford/SVT will not confirm or deny that any given order is truly covered by a dealer allocation? when i asked them last year, i was told that the regional sales manager (the "rep" as most seem to call him/her) gets a particular number of allocations per that specific region and he/she decides which dealers get how many allocations...assuming they've paid the 2-year fee and are eligible. it seems like not allowing individual customers privvy to true allocation status is a way of promoting dealership autonomy which is a part of the dynamic that Ford wants to have with its dealers. any insight on that dynamic as you're aware of or as you'd deduce is probably the case? any individual customer who has been waiting for what he/she sees as too long and too frustrating would probably go to another dealer if they knew their order wasn't currently covered. but if they don't know their true status, and are frustrated, maybe they'll buy something else off that dealer's lot, so that particular dealer still keeps the customer's business. i know some dealers get an additional allocation too when some are redistributed later in the model year but that's a different issue from knowing allocation status when you place an order before that time. if it's all about 'big picture' profit, how does keeping a customer in the dark about allocation status promote that? Ford/SVT told me they didn't know how my 'rep' had them divided and my dealer would not let me talk to my rep. i tried to find a way to first find out who it was (there was some list that had every rep in the world). somebody on this forum told me how he found his somehow available via google, and had that person's 'linked in' name, contacted him that way and he says he actually got a response. i'm in the SF Bay Area. the list (just did a google search for: ford sales zone manager) said my rep was Raquel Tapia but i could never get a reply and nobody would confirm that for me at Ford/SVT or my Ford dealer. [/QUOTE]
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