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SVTPerformance's Chain of Restaurants
Road Side Pub
Anyone else hate their job?
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<blockquote data-quote="offroadkarter" data-source="post: 16064853" data-attributes="member: 79484"><p>As of right now, I don't think I can say I flat out hate my job, but I dislike it because I don't feel like I'm a good fit for it nor am I really well versed in the field. I absolutely hated, hated, <em>hated</em> my last job to the point I was considering driving in front of trains or off bridges just to get it all over with. </p><p></p><p>I did tier 1 / 2 IT helpdesk stuff at various companies for the past 6 years, my last position I was a lead on the tier 1/2 helpdesk. We were under staffed and overworked, I was usually taking 30+ calls a day in a 4 hour span and mind you, this is an internal helpdesk for about 11,000 people, we had about 13 people total split between two locations. The other half of the day was working self submitted tickets unless the hold time spiked, then I had to drop what I was doing and get back to more phones. The pay was good, as were the benefits, and it got my foot in the door as an employee. I learned a lot that I had never learned at my prior IT jobs, but there was a lot of stress as well as animosity against the team in the south due to the NJ team doing the majority of the work.</p><p></p><p>My level of care reached such a low point during that job that I would come to work every day not giving a single **** about what would happen. I've told my boss in person in meetings, in front of the entire team how much "I f***ing hate this job". I would be brutally honest about things with end users who called in (which resulted in me having the highest customer satisfaction ratings funny enough) complaining about things, usually the VPN client we had to support. Usually when someone called in saying "This is the third time I've had this VPN client fixed and it's still acting up, why does this keep happening!?" my immediate reply would be "Well sir, it's because it's a f***ing trash program" and I'd be met with laughter over the phone "hell yeah brother you said it, it sure is!".</p><p></p><p>I ended up taking another position within the same company thanks to a co-worker of mine from my contractor days when I first started out at this company back in 2014. He helped get me into his group and I'm now working in risk management & compliance. It's not super difficult and I know a lot of what they're looking for since I came from a tech background in the company, but this is certainly not where I want to continue my career. I took it because the pay was even better and I had to get out of that last job or I felt I was going to be stuck in helpdesk hell for the rest of my life (some people have been there for 10+ years in that same position). I still keep in touch with my old team as I had nothing against them and I'd like to bring a couple of them into the new group I'm working for just so they can get off the sinking ship, but alas I don't think that's going to happen. I know 2 of the 6 who are left just applied for a package and will be leaving very soon.</p><p></p><p>After my year is up I'm going to start looking around inside the company and see if I can hop to something else, I figure this will at least look good on my resume and make me a little more rounded versus just doing IT support for 6 years. I just need to get back to finishing my 4 year degree and see if I can move into something like system administration or cyber security, who knows.</p><p></p><p></p><p>So my answer to that is, yes but to less of a degree than I had before. I truly believe an overwhelming majority of people hate their jobs, but we can't pay our bills with feelings now can we? Hopefully after you get your house you can try and find another job that you'll hate less like I did.</p></blockquote><p></p>
[QUOTE="offroadkarter, post: 16064853, member: 79484"] As of right now, I don't think I can say I flat out hate my job, but I dislike it because I don't feel like I'm a good fit for it nor am I really well versed in the field. I absolutely hated, hated, [i]hated[/i] my last job to the point I was considering driving in front of trains or off bridges just to get it all over with. I did tier 1 / 2 IT helpdesk stuff at various companies for the past 6 years, my last position I was a lead on the tier 1/2 helpdesk. We were under staffed and overworked, I was usually taking 30+ calls a day in a 4 hour span and mind you, this is an internal helpdesk for about 11,000 people, we had about 13 people total split between two locations. The other half of the day was working self submitted tickets unless the hold time spiked, then I had to drop what I was doing and get back to more phones. The pay was good, as were the benefits, and it got my foot in the door as an employee. I learned a lot that I had never learned at my prior IT jobs, but there was a lot of stress as well as animosity against the team in the south due to the NJ team doing the majority of the work. My level of care reached such a low point during that job that I would come to work every day not giving a single **** about what would happen. I've told my boss in person in meetings, in front of the entire team how much "I f***ing hate this job". I would be brutally honest about things with end users who called in (which resulted in me having the highest customer satisfaction ratings funny enough) complaining about things, usually the VPN client we had to support. Usually when someone called in saying "This is the third time I've had this VPN client fixed and it's still acting up, why does this keep happening!?" my immediate reply would be "Well sir, it's because it's a f***ing trash program" and I'd be met with laughter over the phone "hell yeah brother you said it, it sure is!". I ended up taking another position within the same company thanks to a co-worker of mine from my contractor days when I first started out at this company back in 2014. He helped get me into his group and I'm now working in risk management & compliance. It's not super difficult and I know a lot of what they're looking for since I came from a tech background in the company, but this is certainly not where I want to continue my career. I took it because the pay was even better and I had to get out of that last job or I felt I was going to be stuck in helpdesk hell for the rest of my life (some people have been there for 10+ years in that same position). I still keep in touch with my old team as I had nothing against them and I'd like to bring a couple of them into the new group I'm working for just so they can get off the sinking ship, but alas I don't think that's going to happen. I know 2 of the 6 who are left just applied for a package and will be leaving very soon. After my year is up I'm going to start looking around inside the company and see if I can hop to something else, I figure this will at least look good on my resume and make me a little more rounded versus just doing IT support for 6 years. I just need to get back to finishing my 4 year degree and see if I can move into something like system administration or cyber security, who knows. So my answer to that is, yes but to less of a degree than I had before. I truly believe an overwhelming majority of people hate their jobs, but we can't pay our bills with feelings now can we? Hopefully after you get your house you can try and find another job that you'll hate less like I did. [/QUOTE]
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Anyone else hate their job?
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