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Cobra Forums
2013-14 Shelby GT500
Bent axle with S197 upgrade kit
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<blockquote data-quote="2003Slobra" data-source="post: 13550138" data-attributes="member: 17486"><p>Derek5774,</p><p></p><p>I didn't speak to you directly but I am aware of the conversation you had with Christy. Right after she got off the phone she asked me what could be done. Before we dove further into the order she mentioned High End Auto called this morning to order the necessary parts to fix the build, they also paid to have them shipped Overnight. What's odd is they never mentioned anything being wrong with the rear end just that they needed to order replacement parts. Unfortunately for this instance, multiple hands are in this order including PBH and HEA. We did supply the parts and if there is a way we can prove the axle was bent before it went on the car we will absolutely help in any way we can. I do apologize if you feel like we didn't want to help, but that's not the case at all. I feel after more information is gathered we will be able to handle this the best way possible. Feel free to give me a call directly tomorrow and I will do my best to assist you along the way. </p><p></p><p>Thanks,</p><p>Matt</p></blockquote><p></p>
[QUOTE="2003Slobra, post: 13550138, member: 17486"] Derek5774, I didn't speak to you directly but I am aware of the conversation you had with Christy. Right after she got off the phone she asked me what could be done. Before we dove further into the order she mentioned High End Auto called this morning to order the necessary parts to fix the build, they also paid to have them shipped Overnight. What's odd is they never mentioned anything being wrong with the rear end just that they needed to order replacement parts. Unfortunately for this instance, multiple hands are in this order including PBH and HEA. We did supply the parts and if there is a way we can prove the axle was bent before it went on the car we will absolutely help in any way we can. I do apologize if you feel like we didn't want to help, but that's not the case at all. I feel after more information is gathered we will be able to handle this the best way possible. Feel free to give me a call directly tomorrow and I will do my best to assist you along the way. Thanks, Matt [/QUOTE]
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2013-14 Shelby GT500
Bent axle with S197 upgrade kit
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