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SVTPerformance's Chain of Restaurants
Road Side Pub
Best Buy appliance warranty issues
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<blockquote data-quote="Stanger00" data-source="post: 16632909" data-attributes="member: 128629"><p>My experience with Lowe’s warranty was similar. Third party that Lowe’s reps schedule for you. My rental home refrigerator was leaking water. Google said it is a common issue and I thought it would be corrected quickly. </p><p></p><p>The repair people came to my residence, not my rental. Trouble ticket had correct address on it and I’m like you’re at the wrong house you should be 3 hours up north right now. </p><p></p><p>Called to complain and get service ASAP. Since my rental is in a remote location, next appointment was 3 weeks. 3 weeks later tech goes out and tries to unblock a line and ends up breaking the freezer liner. </p><p></p><p>I lost my shit with the incompetence and escalated with Lowe’s to cash me out for a new refrigerator because my in-laws live in the home and need a working refrigerator. </p><p></p><p>5 days later I got approved for reimbursement. </p><p></p><p>The bad news is I bought an appliance package and got steep discounts. I waited for the best deal for the same refrigerator and it cost us 300 more than what we paid 3 years ago. I bought the 5 year plan since we have no choice but at least we know now what to expect.</p></blockquote><p></p>
[QUOTE="Stanger00, post: 16632909, member: 128629"] My experience with Lowe’s warranty was similar. Third party that Lowe’s reps schedule for you. My rental home refrigerator was leaking water. Google said it is a common issue and I thought it would be corrected quickly. The repair people came to my residence, not my rental. Trouble ticket had correct address on it and I’m like you’re at the wrong house you should be 3 hours up north right now. Called to complain and get service ASAP. Since my rental is in a remote location, next appointment was 3 weeks. 3 weeks later tech goes out and tries to unblock a line and ends up breaking the freezer liner. I lost my shit with the incompetence and escalated with Lowe’s to cash me out for a new refrigerator because my in-laws live in the home and need a working refrigerator. 5 days later I got approved for reimbursement. The bad news is I bought an appliance package and got steep discounts. I waited for the best deal for the same refrigerator and it cost us 300 more than what we paid 3 years ago. I bought the 5 year plan since we have no choice but at least we know now what to expect. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Best Buy appliance warranty issues
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