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2011-2014 Mustangs
2011-2014 Mustang Talk
Blew up my motor
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<blockquote data-quote="Livernois Motorsports" data-source="post: 15100203" data-attributes="member: 151528"><p>We just wanted to take the time to update the community on this. We were able to discuss the engine situation with the parties involved that were contracted for the teardown and inspection work on the engine. We were able to confirm that the engine's failure was 100% due to detonation, and a severe amount of it at that. Upon full inspection of the engine they found no fault on assembly, and they were able to tell that it was built as we stated it was.</p><p></p><p>The pistons were confirmed at zero deck but due to the pistons being destroyed by lack of proper tuning it collapsed the skirts and allowed the pistons to hit the head. We delayed posting this information to allow the OP to clear this up himself as this info is over a week old, but it looks like that is not going to happen unfortunately.</p><p></p><p>Our hope was that the OP had wanted to get to the bottom of the failure, and get his car back to running status. This is something that we still were willing to help with even after confirmation that it was indeed severe detonation that caused the engine to fail. Unfortunately, it looks like the truth was not what the OP wanted, but rather the goal was to simply try to shift the blame on us, and slander us to try to have us pay for someone else's mistake.</p><p></p><p>We're not sure why the tuner is not mentioned for the blame. Nor any other potential source, heck it could have lost a fuel pump, or had something else cause it, but we definitely were not at fault on this. </p><p></p><p>We are always here for our customers, and even try to help when not at fault. This instance will not make us change that philosophy at all, but it does remind us that not everyone conducts themselves as honestly as we strive to be. </p><p></p><p>The most disappointing part is that most of the people have read negative comments on us, and either didn't read to the end, or if they read the thread before any of our side was shared, will never see the additional information in this post.</p><p></p><p>Livernois prides itself not to leave any customer out to dry especially if it something we did.</p><p></p><p>We expect an apology from the customer for the untruthful comments.</p></blockquote><p></p>
[QUOTE="Livernois Motorsports, post: 15100203, member: 151528"] We just wanted to take the time to update the community on this. We were able to discuss the engine situation with the parties involved that were contracted for the teardown and inspection work on the engine. We were able to confirm that the engine's failure was 100% due to detonation, and a severe amount of it at that. Upon full inspection of the engine they found no fault on assembly, and they were able to tell that it was built as we stated it was. The pistons were confirmed at zero deck but due to the pistons being destroyed by lack of proper tuning it collapsed the skirts and allowed the pistons to hit the head. We delayed posting this information to allow the OP to clear this up himself as this info is over a week old, but it looks like that is not going to happen unfortunately. Our hope was that the OP had wanted to get to the bottom of the failure, and get his car back to running status. This is something that we still were willing to help with even after confirmation that it was indeed severe detonation that caused the engine to fail. Unfortunately, it looks like the truth was not what the OP wanted, but rather the goal was to simply try to shift the blame on us, and slander us to try to have us pay for someone else's mistake. We're not sure why the tuner is not mentioned for the blame. Nor any other potential source, heck it could have lost a fuel pump, or had something else cause it, but we definitely were not at fault on this. We are always here for our customers, and even try to help when not at fault. This instance will not make us change that philosophy at all, but it does remind us that not everyone conducts themselves as honestly as we strive to be. The most disappointing part is that most of the people have read negative comments on us, and either didn't read to the end, or if they read the thread before any of our side was shared, will never see the additional information in this post. Livernois prides itself not to leave any customer out to dry especially if it something we did. We expect an apology from the customer for the untruthful comments. [/QUOTE]
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Blew up my motor
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