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SVTPerformance's Chain of Restaurants
Road Side Pub
Computer purchase help. Dell Vs HP
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<blockquote data-quote="txyaloo" data-source="post: 6736002" data-attributes="member: 23362"><p>You're going to get about the same level of support with Dell and HP. Both of their normal consumer support is based in India, Malaysia, Philippines, etc. I would highly suggest upgrading to Gold support if you purchase a Dell so you have support in the US. Unfortunately, you have to know how to work the Indian support reps to get what you want.</p><p></p><p>As far as build quality, they should be about the same between a Dell and HP. Both use many of the same components and buy their parts from the same suppliers in China. Many of Dell's designs use Intel reference boards that have been tweaked for Dell, and both use some propriety parts (like power supply connectors). I'd make my choice based on which one offers the best price. No point paying more for basically the same computer.</p><p></p><p>I'd take a Dell over an HP, not due to quality, but because I know how to work their support system to get what parts/service I may need.</p></blockquote><p></p>
[QUOTE="txyaloo, post: 6736002, member: 23362"] You're going to get about the same level of support with Dell and HP. Both of their normal consumer support is based in India, Malaysia, Philippines, etc. I would highly suggest upgrading to Gold support if you purchase a Dell so you have support in the US. Unfortunately, you have to know how to work the Indian support reps to get what you want. As far as build quality, they should be about the same between a Dell and HP. Both use many of the same components and buy their parts from the same suppliers in China. Many of Dell's designs use Intel reference boards that have been tweaked for Dell, and both use some propriety parts (like power supply connectors). I'd make my choice based on which one offers the best price. No point paying more for basically the same computer. I'd take a Dell over an HP, not due to quality, but because I know how to work their support system to get what parts/service I may need. [/QUOTE]
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Computer purchase help. Dell Vs HP
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