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SVTPerformance's Chain of Restaurants
Road Side Pub
Customer service these days...
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<blockquote data-quote="tistan" data-source="post: 16974498" data-attributes="member: 26495"><p>I just had to deal with State Farm customer service on a Saturday, over three hours on the phone. I bought a new truck and went to add it to my insurance and noticed my old truck was no longer on my insurance. I called them to find out WTF happened. They said I didn't pay the bill and they cancelled the insurance. The lady asks me all of these questions, I tell her I have the conformation number for the bill payment. She completely ignored it. I told her 3 ****ing times I have the confirmation number before she took it and looked it up. She said the payment went somewhere else and that I would need to wait till Monday for my agent to fix it. I said that is fine send me something temporary so that if I get pulled over or in an accident there won't be a problem. She says the only way she can do that is if I pay the payment again. I said you stupid ****s lost it to begin with why the **** would I send you more money. That has been over a week and my truck is still not showing up, and nobody seems to give a ****.</p></blockquote><p></p>
[QUOTE="tistan, post: 16974498, member: 26495"] I just had to deal with State Farm customer service on a Saturday, over three hours on the phone. I bought a new truck and went to add it to my insurance and noticed my old truck was no longer on my insurance. I called them to find out WTF happened. They said I didn't pay the bill and they cancelled the insurance. The lady asks me all of these questions, I tell her I have the conformation number for the bill payment. She completely ignored it. I told her 3 ****ing times I have the confirmation number before she took it and looked it up. She said the payment went somewhere else and that I would need to wait till Monday for my agent to fix it. I said that is fine send me something temporary so that if I get pulled over or in an accident there won't be a problem. She says the only way she can do that is if I pay the payment again. I said you stupid ****s lost it to begin with why the **** would I send you more money. That has been over a week and my truck is still not showing up, and nobody seems to give a ****. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Customer service these days...
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