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SVTPerformance's Chain of Restaurants
Pics and Videos Buffet
Damaged KenneBell from Jon Bond.
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<blockquote data-quote="Makapuu" data-source="post: 14235841" data-attributes="member: 112290"><p>Pictures speak a thousand words. </p><p></p><p>There is nothing Bond can say that can overcome those pictures. The OP sent in a well cared for part that was in excellent condition, and it was sent back aesthetically and literally destroyed. No owner of a car with a supercharger would ever send it to him after seeing these pictures.</p><p></p><p>And why doesn't Bond get the simple fact that we care what our stuff looks like? We spend thousands of dollars for "accessories" whose only purpose is to make our cars look better. I love my car and everything about it - and love all the shiny polished billet all over the place. If someone was to destroy the appearance of part of my car - and especially the supercharger which is a central focus on top and in the middle of the engine bay, they are destroying my time and care and all the love and effort I put into that car. </p><p></p><p>John Bond has demonstrated such appalling ignorance about his customer base and what they value. I am shocked that he manages to stay in business. Worse, he has the audacity to post here and blame the OP for the condition of the supercharger, as well as express impunity that the OP would even care about it since in Bond's estimation, it was unusable anyhow. </p><p></p><p>Jon Bond had the opportunity to make this right. He blew it. Monumentally. Focusing on customers needing to show him respect means his business is running on his needs and possibly his insecurities. That requires customers to read his mind because it is not about the customer or the quality of the work, it is about whether you have given Bond the respect he demands. That may work in a Marine Boot camp, but no way it will work when someone is paying you money to do something.</p><p></p><p>After reading through this entire thread, as well as the one at garage Journal, I am starting to believe that the supercharger was intentionally destroyed in retaliation for the OP not giving Bond the business. And as I said - pictures speak. And the pictures tell me someone was pissed off and wanted to destroy something. No way that happened in shipping - especially the badge. </p><p></p><p>If I were the OP, I would call the police of Bond's local community, and send the pictures and see if the police see it as a criminal act of vandalism. I sure looks like one. At least that's what the pictures say to me.</p></blockquote><p></p>
[QUOTE="Makapuu, post: 14235841, member: 112290"] Pictures speak a thousand words. There is nothing Bond can say that can overcome those pictures. The OP sent in a well cared for part that was in excellent condition, and it was sent back aesthetically and literally destroyed. No owner of a car with a supercharger would ever send it to him after seeing these pictures. And why doesn't Bond get the simple fact that we care what our stuff looks like? We spend thousands of dollars for "accessories" whose only purpose is to make our cars look better. I love my car and everything about it - and love all the shiny polished billet all over the place. If someone was to destroy the appearance of part of my car - and especially the supercharger which is a central focus on top and in the middle of the engine bay, they are destroying my time and care and all the love and effort I put into that car. John Bond has demonstrated such appalling ignorance about his customer base and what they value. I am shocked that he manages to stay in business. Worse, he has the audacity to post here and blame the OP for the condition of the supercharger, as well as express impunity that the OP would even care about it since in Bond's estimation, it was unusable anyhow. Jon Bond had the opportunity to make this right. He blew it. Monumentally. Focusing on customers needing to show him respect means his business is running on his needs and possibly his insecurities. That requires customers to read his mind because it is not about the customer or the quality of the work, it is about whether you have given Bond the respect he demands. That may work in a Marine Boot camp, but no way it will work when someone is paying you money to do something. After reading through this entire thread, as well as the one at garage Journal, I am starting to believe that the supercharger was intentionally destroyed in retaliation for the OP not giving Bond the business. And as I said - pictures speak. And the pictures tell me someone was pissed off and wanted to destroy something. No way that happened in shipping - especially the badge. If I were the OP, I would call the police of Bond's local community, and send the pictures and see if the police see it as a criminal act of vandalism. I sure looks like one. At least that's what the pictures say to me. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Pics and Videos Buffet
Damaged KenneBell from Jon Bond.
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