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<blockquote data-quote="TERMIN8TR" data-source="post: 7682089" data-attributes="member: 18368"><p>i've heard those plugs are indeed a nightmare to change.</p><p>i bought my 2001 explorer brand new from the local huge Ford dealership that had the huge showroom, huge service department etc....they told me if i ever need service they would take care of me and blah, blah, blah.</p><p> about 1 year after i bought it i took it back because both headlamps had moisture/water in them. i literally fought with them for an hour with them telling me this was totally normal. and there were other horrible experiences with that same dealership.</p><p> i ended up going to the little mom & pop Ford dealership and i asked the service rep about my headlamps, he yells over to the parts guy; "hey Mike order 2 headlamps for a 2001 explorer" i said "do you want to see the car?" and he said "i can if it will make you feel better"</p><p> and this is how the rest of my experiences have been with them. so now i only buy cars from them, they don't have much of a selection on their lot (since they're small) but they get me whatever i want.</p><p> i wish you could deal with them!</p></blockquote><p></p>
[QUOTE="TERMIN8TR, post: 7682089, member: 18368"] i've heard those plugs are indeed a nightmare to change. i bought my 2001 explorer brand new from the local huge Ford dealership that had the huge showroom, huge service department etc....they told me if i ever need service they would take care of me and blah, blah, blah. about 1 year after i bought it i took it back because both headlamps had moisture/water in them. i literally fought with them for an hour with them telling me this was totally normal. and there were other horrible experiences with that same dealership. i ended up going to the little mom & pop Ford dealership and i asked the service rep about my headlamps, he yells over to the parts guy; "hey Mike order 2 headlamps for a 2001 explorer" i said "do you want to see the car?" and he said "i can if it will make you feel better" and this is how the rest of my experiences have been with them. so now i only buy cars from them, they don't have much of a selection on their lot (since they're small) but they get me whatever i want. i wish you could deal with them! [/QUOTE]
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