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Mustang Forums
2011-2014 Mustangs
2011-2014 Mustang Talk
Fitment Issue with Lethal Performance H-Pipe (new style)
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<blockquote data-quote="Derek@Lethal" data-source="post: 15242780" data-attributes="member: 154257"><p>Guys,</p><p></p><p>We apologize if you have had fitment with some of our pipes. We've been selling these for years and haven't had issues with them and no one, until now (Bpac306) has contacted us with fitment issues. </p><p></p><p>If you do have issues, we want to help to make it right, that's what we are here for. If no one contacts us, then we are left in the dark with solutions to these issues. All pipes are made and put in a jig to confirm fitment, just to clear that part up. We also do have procedures that need to be followed in order to track down and correct issues. We ask that you guys work with us on this as it helps keep things stream lined as well as make it easier for one rep to pick up where another may leave off if the rep who started the RMA is not available. </p><p></p><p>Bpac306, I'm not sure if you spoke to anyone else on the phone, but during our short conversation, I think I was pretty helpful in trying to resolve the issue in a very fair way but first tried to help to make sure it was being installed properly, sequence wise. I never once said you did anything wrong to make it sound like I thought you were an idiot. I'd rather not air all that out here and would rather continuing to work with you via phone or email.</p><p></p><p>To everyone else, if you run across any issues, please make us aware. If we are not aware, we cannot fix the issue.</p><p></p><p>Thank you</p></blockquote><p></p>
[QUOTE="Derek@Lethal, post: 15242780, member: 154257"] Guys, We apologize if you have had fitment with some of our pipes. We've been selling these for years and haven't had issues with them and no one, until now (Bpac306) has contacted us with fitment issues. If you do have issues, we want to help to make it right, that's what we are here for. If no one contacts us, then we are left in the dark with solutions to these issues. All pipes are made and put in a jig to confirm fitment, just to clear that part up. We also do have procedures that need to be followed in order to track down and correct issues. We ask that you guys work with us on this as it helps keep things stream lined as well as make it easier for one rep to pick up where another may leave off if the rep who started the RMA is not available. Bpac306, I'm not sure if you spoke to anyone else on the phone, but during our short conversation, I think I was pretty helpful in trying to resolve the issue in a very fair way but first tried to help to make sure it was being installed properly, sequence wise. I never once said you did anything wrong to make it sound like I thought you were an idiot. I'd rather not air all that out here and would rather continuing to work with you via phone or email. To everyone else, if you run across any issues, please make us aware. If we are not aware, we cannot fix the issue. Thank you [/QUOTE]
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2011-2014 Mustangs
2011-2014 Mustang Talk
Fitment Issue with Lethal Performance H-Pipe (new style)
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