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SVTPerformance's Chain of Restaurants
Road Side Pub
Ford CEO Jim Hackett to step down
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<blockquote data-quote="bdcardinal" data-source="post: 16468530" data-attributes="member: 19397"><p>The parts side is so messed up right now and has been as long as Hackett has been in charge. I realize the pandemic hasn't helped but I have so many parts on backorder it isn't funny. We had a resource called PACO, Parts Assistance Center Online, that we could email questions for verification of things not completely clear in the catalog. That is gone and replaced with a system called COPIS which you might as well just toss the question in the shredder. I have a customer with a 05 and an 06 GT who years ago I was able to answer some questions he had about the differences on the cars. A few weeks ago I send the new system a question for him and they basically said that unless he has a new GT, they aren't able to provide any assistance to him or I, lovely.</p></blockquote><p></p>
[QUOTE="bdcardinal, post: 16468530, member: 19397"] The parts side is so messed up right now and has been as long as Hackett has been in charge. I realize the pandemic hasn't helped but I have so many parts on backorder it isn't funny. We had a resource called PACO, Parts Assistance Center Online, that we could email questions for verification of things not completely clear in the catalog. That is gone and replaced with a system called COPIS which you might as well just toss the question in the shredder. I have a customer with a 05 and an 06 GT who years ago I was able to answer some questions he had about the differences on the cars. A few weeks ago I send the new system a question for him and they basically said that unless he has a new GT, they aren't able to provide any assistance to him or I, lovely. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Ford CEO Jim Hackett to step down
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