Home
What's new
Latest activity
Authors
Store
Latest reviews
Search products
Forums
New posts
Search forums
What's new
New posts
New listings
New products
New profile posts
Latest activity
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Cart
Cart
Loading…
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Search titles only
By:
Menu
Log in
Register
Navigation
Install the app
Install
More options
Change style
Contact us
Close Menu
Forums
SVTPerformance's Chain of Restaurants
Tuning À la carte
Getting Fed Up with HP Tuners
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="BigPoppa" data-source="post: 16176014" data-attributes="member: 177587"><p>Having used their product for years, I've noticed that customer support has always been lacking, they tend to only favor large purchasers of the product (Lund...), and they promise features to buyers only for those buyers to discover the advertised features don't exist yet (BT via MPVI2...).</p><p></p><p>I just got done reading a thread in their forum telling a guy his CSV file was corrupted when he couldn't open it in VCM Scanner. A CSV file. It's a damn text file. If it can be opened with any text processor program, it isn't "corrupted". (I easily replicated his issue....where I discovered this blatant lie).</p><p></p><p>The software claims to be able to open CSV files, but it requires a specific formatted CSV file and not only does HPT not tell their clients this, they don't provide any instructions on properly formatting a CSV file.</p><p></p><p>HPT used to be the hero of the little guy when it came to tuning, but it looks like they are deliberately hindering use of the product by small volume tuners to support the large volume tuners.</p></blockquote><p></p>
[QUOTE="BigPoppa, post: 16176014, member: 177587"] Having used their product for years, I've noticed that customer support has always been lacking, they tend to only favor large purchasers of the product (Lund...), and they promise features to buyers only for those buyers to discover the advertised features don't exist yet (BT via MPVI2...). I just got done reading a thread in their forum telling a guy his CSV file was corrupted when he couldn't open it in VCM Scanner. A CSV file. It's a damn text file. If it can be opened with any text processor program, it isn't "corrupted". (I easily replicated his issue....where I discovered this blatant lie). The software claims to be able to open CSV files, but it requires a specific formatted CSV file and not only does HPT not tell their clients this, they don't provide any instructions on properly formatting a CSV file. HPT used to be the hero of the little guy when it came to tuning, but it looks like they are deliberately hindering use of the product by small volume tuners to support the large volume tuners. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
SVTPerformance's Chain of Restaurants
Tuning À la carte
Getting Fed Up with HP Tuners
Top