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The Terminator
Terminator Talk
! Help me with svtp customer complaint !
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<blockquote data-quote="03Snake04" data-source="post: 9425747" data-attributes="member: 82298"><p>I sold my blower and plenum to svtp member "blownnotcher" .. he claims that a nipple on the boost bypass valve broke off during shipment AND put a crack in the housing of it! The package was sent through UPS and no i did not pay for insurance ... i had written on it how the box should be sat on the ground in the upright position and weight and everything. I packaged the box VERY well and i used a lot of foam and paper to help protect the item securely. Well now he is asking me what we can do about this?</p><p></p><p>I feel like I am not responsible to pay extra money for a particular item to be shipped with insurance. I also feel that if i were to purcahse something on here and wanted it to be safe then ID be responsible to pay the seller extra money to ship the product with insurance to cover MY end of the deal. I was not asked to ship it with insurance and I also took the extra care to package it well, however that did not seem to matter. I dont feel responsible to have to take care of this situation.. what would you guys do in a situation like this?</p><p></p><p>I in no way am trying to leave someone hanging, I am not like that. Can the nipple even be repaired? </p><p></p><p>[ATTACH=full]1186908[/ATTACH]</p></blockquote><p></p>
[QUOTE="03Snake04, post: 9425747, member: 82298"] I sold my blower and plenum to svtp member "blownnotcher" .. he claims that a nipple on the boost bypass valve broke off during shipment AND put a crack in the housing of it! The package was sent through UPS and no i did not pay for insurance ... i had written on it how the box should be sat on the ground in the upright position and weight and everything. I packaged the box VERY well and i used a lot of foam and paper to help protect the item securely. Well now he is asking me what we can do about this? I feel like I am not responsible to pay extra money for a particular item to be shipped with insurance. I also feel that if i were to purcahse something on here and wanted it to be safe then ID be responsible to pay the seller extra money to ship the product with insurance to cover MY end of the deal. I was not asked to ship it with insurance and I also took the extra care to package it well, however that did not seem to matter. I dont feel responsible to have to take care of this situation.. what would you guys do in a situation like this? I in no way am trying to leave someone hanging, I am not like that. Can the nipple even be repaired? [ATTACH=full]1186908[/ATTACH] [/QUOTE]
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! Help me with svtp customer complaint !
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