Hello everyone, I am Stephanie a current employee of Blue Oval Industries. As reading your posts I realize that some of you are very angry and discouraged with our business and customer service. I would like to formally apologize to each and everyone of you that have had problems with our company in the past. However if you feel that there is anything that I can do for you please feel free to reply to me or email me at [email protected] I will be more than happy to help you with any questions or requests you may have. I will also be looking forward to any response. Thanks so much for all of you guys insight and I have taken all of your posts into consideration. :-D