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SVT Shelby GT500
Revan Racing
I Got Rid of 1st - 2nd Shift Grind on 2012 GT500 --- Here is a Road Map
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<blockquote data-quote="Brute" data-source="post: 14075121" data-attributes="member: 153135"><p>I am grateful that Ashley is here and that Ford is trying to help us enjoy our Ford experience. However, I believe that it is inappropriate for Ashley to re-assure you to head to Drew Ford so quickly and to dismiss the nature and quality of my significant complaints re Drew Ford with the comment of "I haven't heard any of these complaints before now, so I wouldn't necessarily be worried about it" so quickly without out attempting to research the issue further, including a simple telephone call to me or others. I have, in fact, documented my complaints regarding Drew Ford and have not heard a response from Ford Customer service yet. (Again Ford Customer Service was excellent re my GT500 repair but has been non-responsive regarding my serious and safety related complaints re Drew Ford).</p><p></p><p>In my opinion, the Drew Ford managing agent and his subordinates are problems and documenting the feedback again for a prospective frivolous "I am sorry and we will look into it, but..." comment is without merit and dismissive. The nature of my work is to cross-examine folks like these, and I tend to be able to identify the problem with reasonable speed. In my opinion, the concept that a fish rots from the head down applies to Drew Ford.</p></blockquote><p></p>
[QUOTE="Brute, post: 14075121, member: 153135"] I am grateful that Ashley is here and that Ford is trying to help us enjoy our Ford experience. However, I believe that it is inappropriate for Ashley to re-assure you to head to Drew Ford so quickly and to dismiss the nature and quality of my significant complaints re Drew Ford with the comment of "I haven't heard any of these complaints before now, so I wouldn't necessarily be worried about it" so quickly without out attempting to research the issue further, including a simple telephone call to me or others. I have, in fact, documented my complaints regarding Drew Ford and have not heard a response from Ford Customer service yet. (Again Ford Customer Service was excellent re my GT500 repair but has been non-responsive regarding my serious and safety related complaints re Drew Ford). In my opinion, the Drew Ford managing agent and his subordinates are problems and documenting the feedback again for a prospective frivolous "I am sorry and we will look into it, but..." comment is without merit and dismissive. The nature of my work is to cross-examine folks like these, and I tend to be able to identify the problem with reasonable speed. In my opinion, the concept that a fish rots from the head down applies to Drew Ford. [/QUOTE]
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I Got Rid of 1st - 2nd Shift Grind on 2012 GT500 --- Here is a Road Map
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