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<blockquote data-quote="GTSpartan" data-source="post: 16927244" data-attributes="member: 21531"><p><a href="https://www.freep.com/story/money/cars/2023/06/22/dodge-ram-gm-crush-ford-in-new-j-d-power-quality-study/70345354007/" target="_blank">New study: 2 Detroit automakers rank for top quality, while Ford is below average</a></p><p></p><p>While more and more people seem to be having problems with their vehicles, two of the Detroit Three automakers are delivering top quality right along with the best Asian and European brands.</p><p></p><p>Yet Ford and Lincoln products fail to rank among the best in any vehicle segment, and both actually fall below average overall, according to the widely respected 2023 U.S. Initial Quality Study by J.D. Power released Thursday. Results from these studies are often tied to executive performance bonuses because they objectively assess the industry.</p><p></p><p>Problems with driving didn't change, overall, but quality declined in all other categories, primarily features, controls and displays — followed by infotainment, the study revealed in its 37th year.</p><p></p><p>General Motors received the most awards for its individual models with seven, while Hyundai won five and Toyota Motor Corp. won four. Meanwhile, Chevrolet and Kia tied with the most vehicle segment awards with four.</p><p></p><p>The study measures problems per 100 vehicles. So, for example, Dodge ranked as the top brand with 140 customer reported problems per vehicle overall while Buick ranked third with 162 problems. Vehicles have seen a rise, overall, of 30 problems per 100 vehicles over the past two years. Technology plays a role but it's just one factor.</p><p></p><p>The newer the vehicle, the more hassles and headaches reported by customers, the study showed.</p><p></p><p>GM ranked higher than Porsche, Mercedes-Benz, BMW and Land Rover in certain categories. Meanwhile, Ram Truck won the top ranking for light duty pickup truck. Ford and Jeep tied for midsize pickup, based on customer experience.</p><p></p><p>Results are based on responses received from 93,380 people who purchased or leased new 2023 model-year vehicles who were surveyed early in their ownership period. The 223-question survey taken February through May of this year asked about infotainment, features, controls and displays; exterior; driving assistance; interior; powertrain; seats, driving experience and climate. The study is designed to help automakers identify issues and improve.</p><p></p><p>Overall, Stellantis held the top three best brand rankings with Dodge, Ram and Alfa Romeo. GM brands Buick, Chevrolet and GMC rounded out the top six. While Lexus scored well, Toyota found itself below average and ranked just above Ford.</p><p></p><p>These are the winning categories, listed in order of ranking:</p><p></p><h2>Best vehicle brands, mass market</h2> <ul> <li data-xf-list-type="ul">Dodge</li> <li data-xf-list-type="ul">Ram</li> <li data-xf-list-type="ul">Buick</li> </ul><p></p><h2>Best vehicle brands, premium</h2> <ul> <li data-xf-list-type="ul">Alfa Romeo</li> <li data-xf-list-type="ul">Porsche</li> <li data-xf-list-type="ul">Cadillac</li> </ul><h2>Best cars</h2> <ul> <li data-xf-list-type="ul">Overall: Nissan Maxima</li> <li data-xf-list-type="ul">Small: Kia Rio</li> <li data-xf-list-type="ul">Small premium: Audi A3, Mercedes-Benz CLA, BMW 2 Series</li> <li data-xf-list-type="ul">Compact premium: Lexus IS, Cadillac CT4, BMW 4 Series</li> <li data-xf-list-type="ul">Compact sporty: MINI Cooper</li> <li data-xf-list-type="ul">Large premium: MBW 8 Series</li> <li data-xf-list-type="ul">Midsize: Toyota Camry, Chevrolet Malibu</li> <li data-xf-list-type="ul">Midsize premium: Kia Stinger, Cadillac CT5, Lexus ES</li> <li data-xf-list-type="ul">Midsize sporty: Chevrolet Camaro</li> <li data-xf-list-type="ul">Premium sporty: Chevrolet Corvette, Porsche 911, Porsche 718</li> <li data-xf-list-type="ul">Upper Midsize premium: Genesis G80, Mercedes Benz E-Class, Audi A6/BMW 5 Series (tie)</li> </ul><h2>Best SUVs</h2> <ul> <li data-xf-list-type="ul">Small: Buick Encore GX, Kia Soul, Ford Bronco Sport</li> <li data-xf-list-type="ul">Small premium: Audi C8, Lexus UX, Mercedes-Benz GLA</li> <li data-xf-list-type="ul">Compact: GMC Terrain, Jeep Wrangler, Subaru Forester</li> <li data-xf-list-type="ul">Compact premium: Alfa Romeo Stelvio, BMW X4, Cadillac XT4</li> <li data-xf-list-type="ul">Midsize: Nissan Murano, Chevrolet Blazer, Honda Passport</li> <li data-xf-list-type="ul">Midsize premium: Lexus GX, Lincoln Nautilus, Cadillac XT5</li> <li data-xf-list-type="ul">Upper Midsize: Toyota 4Runner, Buick Enclave, GMC Acadia</li> <li data-xf-list-type="ul">Upper Midsize premium: Cadillac XT6, BMW X6, BMW X5</li> <li data-xf-list-type="ul">Large SUV: Chevrolet Tahoe, GMC Yukon</li> <li data-xf-list-type="ul">Large premium: Cadillac Escalade, Mercedes-Benz GLS, Land Rover Range Rover</li> </ul></blockquote><p></p>
[QUOTE="GTSpartan, post: 16927244, member: 21531"] [URL='https://www.freep.com/story/money/cars/2023/06/22/dodge-ram-gm-crush-ford-in-new-j-d-power-quality-study/70345354007/']New study: 2 Detroit automakers rank for top quality, while Ford is below average[/URL] While more and more people seem to be having problems with their vehicles, two of the Detroit Three automakers are delivering top quality right along with the best Asian and European brands. Yet Ford and Lincoln products fail to rank among the best in any vehicle segment, and both actually fall below average overall, according to the widely respected 2023 U.S. Initial Quality Study by J.D. Power released Thursday. Results from these studies are often tied to executive performance bonuses because they objectively assess the industry. Problems with driving didn't change, overall, but quality declined in all other categories, primarily features, controls and displays — followed by infotainment, the study revealed in its 37th year. General Motors received the most awards for its individual models with seven, while Hyundai won five and Toyota Motor Corp. won four. Meanwhile, Chevrolet and Kia tied with the most vehicle segment awards with four. The study measures problems per 100 vehicles. So, for example, Dodge ranked as the top brand with 140 customer reported problems per vehicle overall while Buick ranked third with 162 problems. Vehicles have seen a rise, overall, of 30 problems per 100 vehicles over the past two years. Technology plays a role but it's just one factor. The newer the vehicle, the more hassles and headaches reported by customers, the study showed. GM ranked higher than Porsche, Mercedes-Benz, BMW and Land Rover in certain categories. Meanwhile, Ram Truck won the top ranking for light duty pickup truck. Ford and Jeep tied for midsize pickup, based on customer experience. Results are based on responses received from 93,380 people who purchased or leased new 2023 model-year vehicles who were surveyed early in their ownership period. The 223-question survey taken February through May of this year asked about infotainment, features, controls and displays; exterior; driving assistance; interior; powertrain; seats, driving experience and climate. The study is designed to help automakers identify issues and improve. Overall, Stellantis held the top three best brand rankings with Dodge, Ram and Alfa Romeo. GM brands Buick, Chevrolet and GMC rounded out the top six. While Lexus scored well, Toyota found itself below average and ranked just above Ford. These are the winning categories, listed in order of ranking: [HEADING=1]Best vehicle brands, mass market[/HEADING] [LIST] [*]Dodge [*]Ram [*]Buick [/LIST] [HEADING=1]Best vehicle brands, premium[/HEADING] [LIST] [*]Alfa Romeo [*]Porsche [*]Cadillac [/LIST] [HEADING=1]Best cars[/HEADING] [LIST] [*]Overall: Nissan Maxima [*]Small: Kia Rio [*]Small premium: Audi A3, Mercedes-Benz CLA, BMW 2 Series [*]Compact premium: Lexus IS, Cadillac CT4, BMW 4 Series [*]Compact sporty: MINI Cooper [*]Large premium: MBW 8 Series [*]Midsize: Toyota Camry, Chevrolet Malibu [*]Midsize premium: Kia Stinger, Cadillac CT5, Lexus ES [*]Midsize sporty: Chevrolet Camaro [*]Premium sporty: Chevrolet Corvette, Porsche 911, Porsche 718 [*]Upper Midsize premium: Genesis G80, Mercedes Benz E-Class, Audi A6/BMW 5 Series (tie) [/LIST] [HEADING=1]Best SUVs[/HEADING] [LIST] [*]Small: Buick Encore GX, Kia Soul, Ford Bronco Sport [*]Small premium: Audi C8, Lexus UX, Mercedes-Benz GLA [*]Compact: GMC Terrain, Jeep Wrangler, Subaru Forester [*]Compact premium: Alfa Romeo Stelvio, BMW X4, Cadillac XT4 [*]Midsize: Nissan Murano, Chevrolet Blazer, Honda Passport [*]Midsize premium: Lexus GX, Lincoln Nautilus, Cadillac XT5 [*]Upper Midsize: Toyota 4Runner, Buick Enclave, GMC Acadia [*]Upper Midsize premium: Cadillac XT6, BMW X6, BMW X5 [*]Large SUV: Chevrolet Tahoe, GMC Yukon [*]Large premium: Cadillac Escalade, Mercedes-Benz GLS, Land Rover Range Rover [/LIST] [/QUOTE]
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