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ST/RS Fords
Focus ST
New wheel :(
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<blockquote data-quote="einehund" data-source="post: 14694500" data-attributes="member: 67302"><p>Alright, I will be posting this, both in this section and in the Autonation section...</p><p></p><p>The purchase of the wheel was very easy. Called Autonation and told them the problem (I believe I spoke with Mike, but I don't remember). He asked for the last 8 of my VIN to ensure the correct variation of wheel that was on my car... The ST's have two different colored wheels. Awesome. Gave him the info. He explained to me that the wheel would be shipped from some warehouse to Autonation, and then at that point I would be charged (which was about $200 less than my local dealer wanted to charge) and the wheel shipped to me and gave me an approximate wait time for both legs of the journey. I was totally okay with it. Sure enough, about 2 days after our conversation, I was charged for the wheel and also received the tracking number for UPS. It was a felt like forever (as is usual for car parts, when you are excited to get them!) but it was only a day longer than the estimate I was initially given. Once again, not a big issue. I was really excited to get a new, OEM wheel and not the one that I had lost out on, on Ebay... that one was used, this one is new!</p><p></p><p>My doorbell rings (go figure, 30 minutes after discount tire closes, so I can't just go get it swapped immediately) and I go out there. Now when I send something worth, meh, at least $100 worth, I insure it and go for delivery confirmation. Kind of expected the same. I open the door and there is a beat-up box just sitting there and the UPS truck pulling away.... oooookay...</p><p></p><p>Pick up the box to bring it inside and immediately think to myself, what a flimsy box.... there are rip marks on 3 corners and on the front face. The box looks crumpled on one side like it was dropped edgewise. I get a heavy feeling in my heart cause I know the wheel is gonna have issues. Crap. I grab my Gerber and cut the tape, ensuring I don't go any farther than 1mm into the tape, because the box is so thin that I don't want to cut the wheel.</p><p></p><p><img src="http://i58.tinypic.com/10r909d.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p><img src="http://i62.tinypic.com/23iyzyp.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p><img src="http://i61.tinypic.com/24bq3ps.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p>I open the box. Whew! It looks like there is a good solid 3 inches of Styrofoam surrounding the wheel... </p><p></p><p><img src="http://i60.tinypic.com/jgir5t.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p>BUT WAIT! the Styrofoam is formed so that one piece can be used for multiple wheels. So the larger (and usually heavier wheels) have barely 1/2" of protection! and where the wheel was sitting , the Styrofoam had ripped, and the inside edge of the wheel (thankfully not the face) was sitting with no protection. Pulled the wheel out of the plastic wrap and the first thing I notice is a black ring of ....?.... on the inside edge of the wheel. And nicks. And chips. And dents.</p><p></p><p><img src="http://i57.tinypic.com/xbxn4m.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p><img src="http://i60.tinypic.com/anxxfm.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p>That's when I notice that on the flap of the box that was against the face of the wheel, one of the spokes had crushed in the cardboard in the shape of the spoke.</p><p></p><p><img src="http://i58.tinypic.com/17fno2.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p>So I checked the crush weight of the box...</p><p></p><p><img src="http://i57.tinypic.com/1zc26tx.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><p>Really? A 30 lbs wheel (shipping weight, mind you... wheel itself is ~25) in a 75 lbs crush weight box? You could drop it 6 inches and exceed 75 lbs easily... </p><p></p><p></p><p>IN SUMMARY (the TL;DR version):</p><p></p><p>Wheel Ordering was easy and awesome. Wheel delivery time was acceptable, no complaints. Price was really good for new OEM. Shipping... Not good. Not sure if warehouse's fault for shipping in a wet paper sack, Autonation for not QC the box when it got to them, or for UPS deciding a giant box would be a great thing to drop on the edge and put crap on. Would I order again, maybe. But had I ordered from my local dealer, I sure as shit would have looked at the wheel before paying. And I would have told them to either fix the wheel or get me a different one. New OEM ≠ dents and chips and mysterious black grease.</p></blockquote><p></p>
[QUOTE="einehund, post: 14694500, member: 67302"] Alright, I will be posting this, both in this section and in the Autonation section... The purchase of the wheel was very easy. Called Autonation and told them the problem (I believe I spoke with Mike, but I don't remember). He asked for the last 8 of my VIN to ensure the correct variation of wheel that was on my car... The ST's have two different colored wheels. Awesome. Gave him the info. He explained to me that the wheel would be shipped from some warehouse to Autonation, and then at that point I would be charged (which was about $200 less than my local dealer wanted to charge) and the wheel shipped to me and gave me an approximate wait time for both legs of the journey. I was totally okay with it. Sure enough, about 2 days after our conversation, I was charged for the wheel and also received the tracking number for UPS. It was a felt like forever (as is usual for car parts, when you are excited to get them!) but it was only a day longer than the estimate I was initially given. Once again, not a big issue. I was really excited to get a new, OEM wheel and not the one that I had lost out on, on Ebay... that one was used, this one is new! My doorbell rings (go figure, 30 minutes after discount tire closes, so I can't just go get it swapped immediately) and I go out there. Now when I send something worth, meh, at least $100 worth, I insure it and go for delivery confirmation. Kind of expected the same. I open the door and there is a beat-up box just sitting there and the UPS truck pulling away.... oooookay... Pick up the box to bring it inside and immediately think to myself, what a flimsy box.... there are rip marks on 3 corners and on the front face. The box looks crumpled on one side like it was dropped edgewise. I get a heavy feeling in my heart cause I know the wheel is gonna have issues. Crap. I grab my Gerber and cut the tape, ensuring I don't go any farther than 1mm into the tape, because the box is so thin that I don't want to cut the wheel. [IMG]http://i58.tinypic.com/10r909d.jpg[/IMG] [IMG]http://i62.tinypic.com/23iyzyp.jpg[/IMG] [IMG]http://i61.tinypic.com/24bq3ps.jpg[/IMG] I open the box. Whew! It looks like there is a good solid 3 inches of Styrofoam surrounding the wheel... [IMG]http://i60.tinypic.com/jgir5t.jpg[/IMG] BUT WAIT! the Styrofoam is formed so that one piece can be used for multiple wheels. So the larger (and usually heavier wheels) have barely 1/2" of protection! and where the wheel was sitting , the Styrofoam had ripped, and the inside edge of the wheel (thankfully not the face) was sitting with no protection. Pulled the wheel out of the plastic wrap and the first thing I notice is a black ring of ....?.... on the inside edge of the wheel. And nicks. And chips. And dents. [IMG]http://i57.tinypic.com/xbxn4m.jpg[/IMG] [IMG]http://i60.tinypic.com/anxxfm.jpg[/IMG] That's when I notice that on the flap of the box that was against the face of the wheel, one of the spokes had crushed in the cardboard in the shape of the spoke. [IMG]http://i58.tinypic.com/17fno2.jpg[/IMG] So I checked the crush weight of the box... [IMG]http://i57.tinypic.com/1zc26tx.jpg[/IMG] Really? A 30 lbs wheel (shipping weight, mind you... wheel itself is ~25) in a 75 lbs crush weight box? You could drop it 6 inches and exceed 75 lbs easily... IN SUMMARY (the TL;DR version): Wheel Ordering was easy and awesome. Wheel delivery time was acceptable, no complaints. Price was really good for new OEM. Shipping... Not good. Not sure if warehouse's fault for shipping in a wet paper sack, Autonation for not QC the box when it got to them, or for UPS deciding a giant box would be a great thing to drop on the edge and put crap on. Would I order again, maybe. But had I ordered from my local dealer, I sure as shit would have looked at the wheel before paying. And I would have told them to either fix the wheel or get me a different one. New OEM ≠ dents and chips and mysterious black grease. [/QUOTE]
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