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SVTPerformance's Chain of Restaurants
Road Side Pub
O'Reilly's lost me forever as a costumer
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<blockquote data-quote="IronSnake" data-source="post: 16701443" data-attributes="member: 46336"><p>In the automotive aftermarket</p><p></p><p>What's going on is not specific to O'Reilly. You could've ordered it from elsewhere, and dealt with the same scenario. Being a retail customer as well, most E-commerce departments won't hold back orders. Especially when products are unpredictable. Your oil could be there in a week or a year, they don't know. But if they hold it for you, and two months down the road you call up bitching about it, they know they'll have to spot you freebies or something. Better to just refund and move on.</p></blockquote><p></p>
[QUOTE="IronSnake, post: 16701443, member: 46336"] In the automotive aftermarket What's going on is not specific to O'Reilly. You could've ordered it from elsewhere, and dealt with the same scenario. Being a retail customer as well, most E-commerce departments won't hold back orders. Especially when products are unpredictable. Your oil could be there in a week or a year, they don't know. But if they hold it for you, and two months down the road you call up bitching about it, they know they'll have to spot you freebies or something. Better to just refund and move on. [/QUOTE]
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SVTPerformance's Chain of Restaurants
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O'Reilly's lost me forever as a costumer
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