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Question about the Kenne Bell 2.1
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<blockquote data-quote="Race Red Boss" data-source="post: 15885463" data-attributes="member: 162573"><p>So I reached out to Kenne Bell. Took 2 voice messages and a chat request via Facebook to get a call. Not sure I would have gotten a call back had I not kept pressing? When I did get the return call the guy I spoke to was accomodating and answered the questions I had. My primary request was for the install manual, which was apparently not as easy you would think to get (did not have pdf of it on hand). He managed to get the pdf from the document creator and sent it onto me. I reviewed it and the install does look fairly straight forward. I had a couple of additional questions, so responded to his email with them.....and have yet to hear back. That was over a week ago. </p><p></p><p>So, my concern now is; how good would they be if I need help during/after the install. Maybe it all goes well and I don't need them, but then again......what if I do and I can't get a hold of them? From what I could gather they have two people answering the phones (taking orders and delivering support). </p><p></p><p>Anyways, thought I'd share my experience.</p></blockquote><p></p>
[QUOTE="Race Red Boss, post: 15885463, member: 162573"] So I reached out to Kenne Bell. Took 2 voice messages and a chat request via Facebook to get a call. Not sure I would have gotten a call back had I not kept pressing? When I did get the return call the guy I spoke to was accomodating and answered the questions I had. My primary request was for the install manual, which was apparently not as easy you would think to get (did not have pdf of it on hand). He managed to get the pdf from the document creator and sent it onto me. I reviewed it and the install does look fairly straight forward. I had a couple of additional questions, so responded to his email with them.....and have yet to hear back. That was over a week ago. So, my concern now is; how good would they be if I need help during/after the install. Maybe it all goes well and I don't need them, but then again......what if I do and I can't get a hold of them? From what I could gather they have two people answering the phones (taking orders and delivering support). Anyways, thought I'd share my experience. [/QUOTE]
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Question about the Kenne Bell 2.1
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