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SVT Shelby GT500
Something is slipping....badly. Clutch? HELP, PLEASE!!
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<blockquote data-quote="thapr3dat0r" data-source="post: 10595438" data-attributes="member: 111230"><p>Ok, I just got back from the dealer. As soon as I mentioned the problem, she immediately said the clutch is a wear item and therefore is NOT covered under warranty under any circumstances. I don't know if she saw that I am young and immediately assumed I flog the shit out of the car and fried the clutch. But she was not being very receptive at all. She didn't seem to care or barely acknowledge the TSB. I had three versions with me. When she finally looked at them, she said it was only the flywheel that the problem was for. She also said TSBs are nothing more than something to help the technician diagnose and fix a problem. She said she has never dealt with clutch problems on this car. I find that very hard to believe considering it's a huge dealership in Northern Virginia (DC suburbs). </p><p></p><p>They want to charge me the diagnostic fee of $100+ (which I assume simply consists of the tech taking it for a test drive). I said NO and she handed me back my TSBs and said she can't help me. I was getting pretty upset and she agreed to let me go on a ride along with the tech tomorrow morning and see what he/she thinks then before I commit any cash. We all already know what he's gonna say, "Yup, that there is the clutch". And that means they gotta tear it apart to see exactly whats broken.</p><p></p><p>The good news is, I am still under my 3 year warranty for another couple months. I don't know if that was to bait me to have them open it up and stick me with a bill regardless of what is or isn't wrong. I think that because she said, if it's anything OTHER than the clutch, I'm covered under warranty and don't have to pay for anything. BUT, if it's the clutch, I gotta pay for the labor and parts. So, I'm making an "all-or-nothing" gamble? That doesn't seem right. I think I need to elevate this issue.</p></blockquote><p></p>
[QUOTE="thapr3dat0r, post: 10595438, member: 111230"] Ok, I just got back from the dealer. As soon as I mentioned the problem, she immediately said the clutch is a wear item and therefore is NOT covered under warranty under any circumstances. I don't know if she saw that I am young and immediately assumed I flog the shit out of the car and fried the clutch. But she was not being very receptive at all. She didn't seem to care or barely acknowledge the TSB. I had three versions with me. When she finally looked at them, she said it was only the flywheel that the problem was for. She also said TSBs are nothing more than something to help the technician diagnose and fix a problem. She said she has never dealt with clutch problems on this car. I find that very hard to believe considering it's a huge dealership in Northern Virginia (DC suburbs). They want to charge me the diagnostic fee of $100+ (which I assume simply consists of the tech taking it for a test drive). I said NO and she handed me back my TSBs and said she can't help me. I was getting pretty upset and she agreed to let me go on a ride along with the tech tomorrow morning and see what he/she thinks then before I commit any cash. We all already know what he's gonna say, "Yup, that there is the clutch". And that means they gotta tear it apart to see exactly whats broken. The good news is, I am still under my 3 year warranty for another couple months. I don't know if that was to bait me to have them open it up and stick me with a bill regardless of what is or isn't wrong. I think that because she said, if it's anything OTHER than the clutch, I'm covered under warranty and don't have to pay for anything. BUT, if it's the clutch, I gotta pay for the labor and parts. So, I'm making an "all-or-nothing" gamble? That doesn't seem right. I think I need to elevate this issue. [/QUOTE]
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SVT Shelby GT500
Something is slipping....badly. Clutch? HELP, PLEASE!!
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