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SVTPerformance's Chain of Restaurants
Road Side Pub
United Airlines New "Passenger Removal" Tactics
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<blockquote data-quote="Ford&gt;Chevy" data-source="post: 15580022" data-attributes="member: 166567"><p>Aviation is often scrutinized heavily when ANYTHING happens. I'm a pilot myself and see it all the time and both my parents were/are in the aviation industry themselves. Federal Aviation Regulations (FAR's) require passenger compliance in any circumstance with crew instructions (announced during every safety brief). You disobey a flight crew enough and refuse to deplane, be disorderly, violent, etc....stuff like this happens (It's a felony, you wouldn't believe how many people I talk too that DON'T know this). The flight as I know was oversold (common occurrence in the airline industry, hard concept to understand unless you're in airline operations/management). This passenger in particular was asked to deboard to accomodate a dead heading crew (the airline term for getting an entire flight crew, pilots and flight attendants from where they live to the airport where they start working). Flight crews often live far away from their base.....for example you could live in Boston and commute to Chicago to begin your trip. This is where deadheading comes into play and this was what happened on this flight. FAR's grant full authority to the pilot in command to do whatever he requires to keep a flight safe. You're being a PITA? Congratulations, the Captain can personally request you leave the flight/mandate you exit the aircraft. If you don't and you're on the ground, police come and forcibly remove you and have the wonderful venture of being questioned. If you're airborne, guess what you'll probably be landing somewhere other than your final destination, police will board, and you'll be removed. Simple as that. The Feds DO NOT put up with this non-sense after 9/11. Flight Attendants even have "flex-cuffs" to restrain passengers in flight. United went about very poorly with this situation in particular, and could have dealt with it MUCH better, but just very poor execution on their part. If you're ever super curious, read the "Agreement" next time you buy an airline ticket. You'd be surprised what you'll find in fine print.......</p></blockquote><p></p>
[QUOTE="Ford>Chevy, post: 15580022, member: 166567"] Aviation is often scrutinized heavily when ANYTHING happens. I'm a pilot myself and see it all the time and both my parents were/are in the aviation industry themselves. Federal Aviation Regulations (FAR's) require passenger compliance in any circumstance with crew instructions (announced during every safety brief). You disobey a flight crew enough and refuse to deplane, be disorderly, violent, etc....stuff like this happens (It's a felony, you wouldn't believe how many people I talk too that DON'T know this). The flight as I know was oversold (common occurrence in the airline industry, hard concept to understand unless you're in airline operations/management). This passenger in particular was asked to deboard to accomodate a dead heading crew (the airline term for getting an entire flight crew, pilots and flight attendants from where they live to the airport where they start working). Flight crews often live far away from their base.....for example you could live in Boston and commute to Chicago to begin your trip. This is where deadheading comes into play and this was what happened on this flight. FAR's grant full authority to the pilot in command to do whatever he requires to keep a flight safe. You're being a PITA? Congratulations, the Captain can personally request you leave the flight/mandate you exit the aircraft. If you don't and you're on the ground, police come and forcibly remove you and have the wonderful venture of being questioned. If you're airborne, guess what you'll probably be landing somewhere other than your final destination, police will board, and you'll be removed. Simple as that. The Feds DO NOT put up with this non-sense after 9/11. Flight Attendants even have "flex-cuffs" to restrain passengers in flight. United went about very poorly with this situation in particular, and could have dealt with it MUCH better, but just very poor execution on their part. If you're ever super curious, read the "Agreement" next time you buy an airline ticket. You'd be surprised what you'll find in fine print....... [/QUOTE]
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United Airlines New "Passenger Removal" Tactics
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