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SVTPerformance's Chain of Restaurants
Road Side Pub
United Airlines New "Passenger Removal" Tactics
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<blockquote data-quote="Ford&gt;Chevy" data-source="post: 15580039" data-attributes="member: 166567"><p>This passenger in particular was asked to deboard to accomodate a dead heading crew (the airline term for getting an entire flight crew, pilots and flight attendants from where they live to the airport where they start working). Flight crews often live far away from their base.....for example you could live in Boston and commute to Chicago to begin your trip. This is where deadheading comes into play and this was what happened on this flight. FAR's grant full authority to the pilot in command to do whatever he requires to keep a flight safe. Not to condemn passengers in any way, but you really do not understand how much power a PIC has. We have full authority in regards to the safe conduction of YOUR flight. So lets say we asked this Doctor to de-board numerous times on the ground and he refused and someone else politely accepted. What if this guy had a breakdown in flight? How would you feel as a passenger? How do you think we feel as a flight crew? Not good......United went about very poorly with this situation in particular, and could have dealt with it MUCH better, but just very poor execution on their part. If you're ever super curious, read the "Agreement" next time you buy an airline ticket. You'd be surprised what you'll find in fine print......numerous information is contained about "contract of carriage," your agreement with the airline, certain tax information (more than you think), etc.</p></blockquote><p></p>
[QUOTE="Ford>Chevy, post: 15580039, member: 166567"] This passenger in particular was asked to deboard to accomodate a dead heading crew (the airline term for getting an entire flight crew, pilots and flight attendants from where they live to the airport where they start working). Flight crews often live far away from their base.....for example you could live in Boston and commute to Chicago to begin your trip. This is where deadheading comes into play and this was what happened on this flight. FAR's grant full authority to the pilot in command to do whatever he requires to keep a flight safe. Not to condemn passengers in any way, but you really do not understand how much power a PIC has. We have full authority in regards to the safe conduction of YOUR flight. So lets say we asked this Doctor to de-board numerous times on the ground and he refused and someone else politely accepted. What if this guy had a breakdown in flight? How would you feel as a passenger? How do you think we feel as a flight crew? Not good......United went about very poorly with this situation in particular, and could have dealt with it MUCH better, but just very poor execution on their part. If you're ever super curious, read the "Agreement" next time you buy an airline ticket. You'd be surprised what you'll find in fine print......numerous information is contained about "contract of carriage," your agreement with the airline, certain tax information (more than you think), etc. [/QUOTE]
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SVTPerformance's Chain of Restaurants
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United Airlines New "Passenger Removal" Tactics
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