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SVTPerformance's Chain of Restaurants
Road Side Pub
What do you hate about Car Dealerships?
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<blockquote data-quote="xXGadfly09Xx" data-source="post: 11059579" data-attributes="member: 103025"><p>the 1 3 7 day follow up is for unsold prospects, the test drive rule isnt for for the customer its for salesperson to follow the process and not taking short cuts to a no sale. The reason I have people Test drive (unless they already drove the ccar elsewhere) is to make sure that both the sales person and customer on the same page. I like to under promise over deliver. If a customer thinks a feature is on a certain car but its not then they get pissed. I hate disappointing my customers</p><p></p><p></p><p>NEVER ASSUME ANYTHING!!!!</p></blockquote><p></p>
[QUOTE="xXGadfly09Xx, post: 11059579, member: 103025"] the 1 3 7 day follow up is for unsold prospects, the test drive rule isnt for for the customer its for salesperson to follow the process and not taking short cuts to a no sale. The reason I have people Test drive (unless they already drove the ccar elsewhere) is to make sure that both the sales person and customer on the same page. I like to under promise over deliver. If a customer thinks a feature is on a certain car but its not then they get pissed. I hate disappointing my customers NEVER ASSUME ANYTHING!!!! [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
What do you hate about Car Dealerships?
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