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SVTPerformance's Chain of Restaurants
Road Side Pub
Who else got thrown off a job today?
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<blockquote data-quote="AustinSN" data-source="post: 16134526" data-attributes="member: 159453"><p>Had a guy call in one time asking for an extended warranty job to be done on his radio (bad resistor somewhere in the radio would kill it and it was covered by Honda as basically goodwill). I had just been reamed for diagnosing a common problem on the drive instead of getting it to the tech. I told the guy we need to diag, but if it was the known issue, Honda would pick up the bill. </p><p></p><p>He got a bit defensive, asked me why, and I basically told him if the radio got replaced, still didn't work and the tech found out it was a different problem and the original was fine that he would need to cover the labor. </p><p></p><p>Dude flew off the handle at me, called me names on the phone and said he would take his business elsewhere because I didn't know shit and hung up.</p><p></p><p>Lol Whatever dude. I'm not getting in trouble for that again. It only paid like .4 or something stupid through warranty.</p></blockquote><p></p>
[QUOTE="AustinSN, post: 16134526, member: 159453"] Had a guy call in one time asking for an extended warranty job to be done on his radio (bad resistor somewhere in the radio would kill it and it was covered by Honda as basically goodwill). I had just been reamed for diagnosing a common problem on the drive instead of getting it to the tech. I told the guy we need to diag, but if it was the known issue, Honda would pick up the bill. He got a bit defensive, asked me why, and I basically told him if the radio got replaced, still didn't work and the tech found out it was a different problem and the original was fine that he would need to cover the labor. Dude flew off the handle at me, called me names on the phone and said he would take his business elsewhere because I didn't know shit and hung up. Lol Whatever dude. I'm not getting in trouble for that again. It only paid like .4 or something stupid through warranty. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Who else got thrown off a job today?
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