Home
What's new
Latest activity
Authors
Store
Latest reviews
Search products
Forums
New posts
Search forums
What's new
New posts
New listings
New products
New profile posts
Latest activity
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Cart
Cart
Loading…
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Search titles only
By:
Menu
Log in
Register
Navigation
Install the app
Install
More options
Change style
Contact us
Close Menu
Forums
SVTPerformance's Chain of Restaurants
Road Side Pub
your worst customer service experience?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="HillbillyHotRod" data-source="post: 15672864" data-attributes="member: 158733"><p>Billing companies!</p><p></p><p>Had a X-ray done on my had back in sept 16. Gave them my insurance card and everything. So they then send me the bill. I call and tell them to submit to the insurance company and am told they will do so.</p><p></p><p>Next month another bill. So call again and tell them that they have to submit to the insurance company and they say they will. </p><p></p><p>Two months later I get a collection agency notice to pay the bill. I can the billing company and ask what the flip is going on. They tell me they sent it to the insurance and it was denied. So call the insurance company and they say that it was denied because they misspelled my name. How the heck they did that when they had my insurance card with the correct name and also the bill that came to me had the correct name.</p><p></p><p>At this point I call the insurance and they say that I can pay the bill to the collection agency and then file for reimbursement from them.</p><p></p><p>So do that and it comes back that they need more information that I do not have. So call the insurance again to straighten it out. We get on a conference call with the billing agency and they say they will send the information.</p><p></p><p>Well another month goes by and I call the insurance again to see if they got the information. Am told they do not. At this point the insurance says they will send a letter to the billing agency with exactly what is needed. </p><p></p><p>Another month goes by, call insurance again and again nothing has happened. So I go down to the hospital where the X-ray was taken and talk to the billing office there. I am told the the radiologist billing company is not a actual office but just a billing entity. So we get on conference call again and am told they will reopen the case and get it squared away.</p><p></p><p>Another month and nothing. So go back to the hospital to see what can be done and am told that they cannot do anymore. about it.</p><p></p><p>So now it is almost a year and I am still out the money I paid and cannot get reimbursed for it. I have now sent all the docs I have regarding this to the state Attorney General office to see what can be done I am done messing with these clowns. Sheeesh</p></blockquote><p></p>
[QUOTE="HillbillyHotRod, post: 15672864, member: 158733"] Billing companies! Had a X-ray done on my had back in sept 16. Gave them my insurance card and everything. So they then send me the bill. I call and tell them to submit to the insurance company and am told they will do so. Next month another bill. So call again and tell them that they have to submit to the insurance company and they say they will. Two months later I get a collection agency notice to pay the bill. I can the billing company and ask what the flip is going on. They tell me they sent it to the insurance and it was denied. So call the insurance company and they say that it was denied because they misspelled my name. How the heck they did that when they had my insurance card with the correct name and also the bill that came to me had the correct name. At this point I call the insurance and they say that I can pay the bill to the collection agency and then file for reimbursement from them. So do that and it comes back that they need more information that I do not have. So call the insurance again to straighten it out. We get on a conference call with the billing agency and they say they will send the information. Well another month goes by and I call the insurance again to see if they got the information. Am told they do not. At this point the insurance says they will send a letter to the billing agency with exactly what is needed. Another month goes by, call insurance again and again nothing has happened. So I go down to the hospital where the X-ray was taken and talk to the billing office there. I am told the the radiologist billing company is not a actual office but just a billing entity. So we get on conference call again and am told they will reopen the case and get it squared away. Another month and nothing. So go back to the hospital to see what can be done and am told that they cannot do anymore. about it. So now it is almost a year and I am still out the money I paid and cannot get reimbursed for it. I have now sent all the docs I have regarding this to the state Attorney General office to see what can be done I am done messing with these clowns. Sheeesh [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
SVTPerformance's Chain of Restaurants
Road Side Pub
your worst customer service experience?
Top