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SVTPerformance's Chain of Restaurants
Road Side Pub
your worst customer service experience?
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<blockquote data-quote="03'Darin" data-source="post: 15673280" data-attributes="member: 6164"><p>Dealing with it right now in fact. Typing as I'm sitting on hold. Ordered an upgrade on my one phone yesterday. Got an email today that there is a problem with the order and I need to call. I called an gave all of my customer info to one rep. She spent 15 minutes and finally told me she had to send me to customer service for info, got transferred to an automated system asking me a bunch of questions but taking me nowhere, then got told by the automated system that I couldn't be transferred and needed to call back. Called back and had to again go over ALL of my info. Now I'm dealing with an operator putting me on hold to communicate with someone else and then getting back to me. I've currently been on hold for JUST THIS CALL 35:08. Total BULLSHIT</p></blockquote><p></p>
[QUOTE="03'Darin, post: 15673280, member: 6164"] Dealing with it right now in fact. Typing as I'm sitting on hold. Ordered an upgrade on my one phone yesterday. Got an email today that there is a problem with the order and I need to call. I called an gave all of my customer info to one rep. She spent 15 minutes and finally told me she had to send me to customer service for info, got transferred to an automated system asking me a bunch of questions but taking me nowhere, then got told by the automated system that I couldn't be transferred and needed to call back. Called back and had to again go over ALL of my info. Now I'm dealing with an operator putting me on hold to communicate with someone else and then getting back to me. I've currently been on hold for JUST THIS CALL 35:08. Total BULLSHIT [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
your worst customer service experience?
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