I dont want to bore you guys with this story but i would like some opinions on this situation. So my truck was keyed awhile back, so i took it to a shop to get fixed (insurance was used for the repairs), anyways, after about 2 years the paint started cracking and the roof started peeling back the paint. So i brought the truck back and they said gave me shit for the cracks but i finally got them to repaint the areas that cracked. When i came to pick up my truck i noticed they didnt even touch the roof that was peeling, so i asked them why not. They said that the window would need to be removed to paint the roof and that they were not going to do that, just like they didnt in the first place. So i got my insurance to meet me down at the shop about a week later and go over the issues, long story short insurance agreed to pay the shop money to remove the back and front windows since it was never paid to get done in the first place. So my truck is now in the shop and last wed. i got a call from the shop telling me that i had a leak in the back window, which i knew about. They told me that the 3rd break light was were the water was leaking through and another part of the window, which they said would be fixed when it was resealed. I told them that i would get them the new 3rd break light and bring it to them. So that friday morning i drove down to the shop before work and dropped off the light. So as im dropping of the light the guy that had talked to me on the phone see me and asks to talk to me, so i say okay. He pulls me off to the side and says "so when we were pulling ur window out of ur truck the window cracked," i said "ok?" He then tells me that i need to purchase a new window because my insurance is not going to cover the broken window. (remember that i brought my truck in there with NO broken windows). I told the guy "im not paying for any window that you guys broke when you took it out of my truck." He then told me that either is the shop and that they would just be putting the cracked window back into the truck then. I said my truck better not have any broken windows in it when i get it back. He said then i need to bring a new one in and i said im not once again. He said then im sorry, and i told him that i would have to bring it to the new level if they were not going to replace my window (talking to my lawyer).
What do u guys think of this? Whos right and whos wrong here?
What do u guys think of this? Whos right and whos wrong here?
