I would call the railyard and explain your situation. Have your VIN available.
Norfolk Southern
816-977-2636
Someone finally answered but that number is for the container side. They didn’t even know the car side phone number
I would call the railyard and explain your situation. Have your VIN available.
Norfolk Southern
816-977-2636
I guess shipped from plant must mean it's on a car on tracks outside factory, good luck. And now its on rail shipping. Thanks hope before snow fall I can go get it.
Awesome! Do you get updates from fords system? The online tracker just says passing arrivalStatus Update:
Congratulations Cody
@Strikeking10 - Arrived Rail
You car has come to the end of the rail and is waiting to get unloaded from the railcar and be received by a trucking company for final delivery to your dealer.
Now is the time to contact your dealer and see if they can expedite the shipment.
View attachment 1656477
Status Update:
Congratulations Cody
@Strikeking10 - Arrived Rail
You car has come to the end of the rail and is waiting to get unloaded from the railcar and be received by a trucking company for final delivery to your dealer.
Now is the time to contact your dealer and see if they can expedite the shipment.
View attachment 1656477
Status Update:
Congratulations Rafael and D
@PIPO - Delay - In Transit
@dmaster - Released - Awaiting Shipment
View attachment 1656633
Not sure I understand the status...basically no change from arrived rail, right?
One possible explanation is the car had a dead battery and they couldn't load it on a trailer or something else is holding up shipment.
What does the dealer have to say?
The car had starting issues last week and a ticket was submitted. Does it take a week to post?