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SVTPerformance's Chain of Restaurants
Road Side Pub
American Airlines is rebranding its image...
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<blockquote data-quote="Machdup1" data-source="post: 13182487" data-attributes="member: 65746"><p>Coming back from AU one time, I got to Chicago on December 23 and found the fight had been cancelled. Went to the service counter and after a hour or so in line the idiot told me that he could have me home on January 3rd. </p><p></p><p>I calmly told him no thanks and called my travel agent and was home the next day. </p><p></p><p>No sense in losing your cool. When you are in a stressful situation, just work the problem. If you hit a road block, find another way. </p><p></p><p>The other thing I found is that when a ticket agent is stressed out of their mind and is arguing with everyone, just complain about the last person who was rude to them (i.e., "do you have to deal with rude people like that everyday, what a jerk) and kill them with kindness and compassion and ask for help.</p></blockquote><p></p>
[QUOTE="Machdup1, post: 13182487, member: 65746"] Coming back from AU one time, I got to Chicago on December 23 and found the fight had been cancelled. Went to the service counter and after a hour or so in line the idiot told me that he could have me home on January 3rd. I calmly told him no thanks and called my travel agent and was home the next day. No sense in losing your cool. When you are in a stressful situation, just work the problem. If you hit a road block, find another way. The other thing I found is that when a ticket agent is stressed out of their mind and is arguing with everyone, just complain about the last person who was rude to them (i.e., "do you have to deal with rude people like that everyday, what a jerk) and kill them with kindness and compassion and ask for help. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
American Airlines is rebranding its image...
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