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Mustang Forums
2011-2014 Mustangs
Driveline/Suspension
best 1 piece driveshaft
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<blockquote data-quote="BigmotoXer" data-source="post: 15215096" data-attributes="member: 153789"><p>David, hi. I don't know what happened here. But listen. You seem like a great guy, you seem professional. You said there will not be a 3-4-5 week wait, you said "Warranty issues address in 24 hrs"...that does not mean that I will have a DS in 24 hrs. That means you set back while I re-box, reship, and when you receive DS you check out the DS, then you send it, or another, back to me. That is too much down time even if it's a total of 2 weeks. And since I'm on the burner here and you're posting our correspondence then lets start from the beginning. I order DS, it shows up in a jacked up box, we find out that DS came loose in shipping, UPS re-boxed it, you said you don't believe UPS jacked anything up, I install DS, I adjust UCA, again and again and again, you still think the DS is fine but you tell me "send it back and we'll check it out", I say "but my car is a DD and I cannot reuse my stock DS I'll be stuck". </p><p>Ok at this point, I believe, since UPS spilled the DS down the Hwy(who knows?)that I could have been AT LEAST send an RMA UPS/FedEx return label, etc. I mean I just paid $600 for a DS now I gotta pay to send the ****** back? And wait.</p><p>But instead you email me this= "We do not think there is anything wrong with the driveshaft. We do not ship "lemons". It is also very unlikely that UPS was able to damage it even though the box was open when you received it.</p><p>We will gladly check out the shaft and let you know if we find any issues with it. If the shaft checks out OK we would like to give you a full refund." David, that sure sounds like at least 3 weeks to me. I'm sorry David but honestly aside from anything that may look good on paper the truth is that this is how it all went down and maybe I have a distorted view, but that's how I see it, how I feel,what I think(due to the UPS cataclysmic event), and I never wanted this BC on the forum I came on here to read about Ford Racing DS not to do this.</p></blockquote><p></p>
[QUOTE="BigmotoXer, post: 15215096, member: 153789"] David, hi. I don't know what happened here. But listen. You seem like a great guy, you seem professional. You said there will not be a 3-4-5 week wait, you said "Warranty issues address in 24 hrs"...that does not mean that I will have a DS in 24 hrs. That means you set back while I re-box, reship, and when you receive DS you check out the DS, then you send it, or another, back to me. That is too much down time even if it's a total of 2 weeks. And since I'm on the burner here and you're posting our correspondence then lets start from the beginning. I order DS, it shows up in a jacked up box, we find out that DS came loose in shipping, UPS re-boxed it, you said you don't believe UPS jacked anything up, I install DS, I adjust UCA, again and again and again, you still think the DS is fine but you tell me "send it back and we'll check it out", I say "but my car is a DD and I cannot reuse my stock DS I'll be stuck". Ok at this point, I believe, since UPS spilled the DS down the Hwy(who knows?)that I could have been AT LEAST send an RMA UPS/FedEx return label, etc. I mean I just paid $600 for a DS now I gotta pay to send the ****** back? And wait. But instead you email me this= "We do not think there is anything wrong with the driveshaft. We do not ship "lemons". It is also very unlikely that UPS was able to damage it even though the box was open when you received it. We will gladly check out the shaft and let you know if we find any issues with it. If the shaft checks out OK we would like to give you a full refund." David, that sure sounds like at least 3 weeks to me. I'm sorry David but honestly aside from anything that may look good on paper the truth is that this is how it all went down and maybe I have a distorted view, but that's how I see it, how I feel,what I think(due to the UPS cataclysmic event), and I never wanted this BC on the forum I came on here to read about Ford Racing DS not to do this. [/QUOTE]
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