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SVT Shelby GT500
Called my dealer
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<blockquote data-quote="crispy23c" data-source="post: 3116402" data-attributes="member: 16106"><p>I couldn't agree more. I have been in high-tech sales for over 20 years- never consumer sales- but the same basic rules apply. You treat someone good, and you not only get repeat business, but you get referral business. Honesty goes a loooong way for sure. ;-) </p><p></p><p>The other side of it is....if you are a sales guy...say, one of 25 at a dealership, and you are getting 4 GT500's to sell between all of you...do you think he would study the Taurus sales manual (where he can sell as many as he wants), or focus on selling a car that he most likely cannot get for the buyer anyway? With sales, it's a numbers thing. He has a $$ quota and a volume quota to meet, and he sure won't do it by selling one GT500. Economics and the dealer's pay plan ensure that he cannot focus on this niche car, so it's not entirely the salesman's fault. If the dealer set up an SVT salesman who would be responsible for the knowledge of the product, who could supply that info to the salesman.....THAT might work. But it's not fair nor reasonable to expect the salesguy to intimately know a product that:</p><p></p><p>1) The dealer will only get 4 of FOR THE YEAR;</p><p>2) Divided by 25, and this salesman has a 1 in 100 chance of selling 1 unit this year. You can't pay your bills that way. </p><p>3) There is no employer loyalty in sales. You don't pull your weight for a quarter (3 months) and you are gone. That is a universal truth in many sales jobs, especially consumer sales. This leads to rapid turn over of salespersons at any given dealership, The salesman needs to find out what sells best/most/most profitibly, and go for that first, or he/she is GONE.</p><p></p><p>Hope this helps shed some light on why salespeople cannot devote alot of time on a niche product such as this. So, I guess what I am trying to say is--try to understand why they don't know, and you will find that it's a little harder to pass judgement on them. ;-) </p><p></p><p>Hope this sheds some light on the subject.</p></blockquote><p></p>
[QUOTE="crispy23c, post: 3116402, member: 16106"] I couldn't agree more. I have been in high-tech sales for over 20 years- never consumer sales- but the same basic rules apply. You treat someone good, and you not only get repeat business, but you get referral business. Honesty goes a loooong way for sure. ;-) The other side of it is....if you are a sales guy...say, one of 25 at a dealership, and you are getting 4 GT500's to sell between all of you...do you think he would study the Taurus sales manual (where he can sell as many as he wants), or focus on selling a car that he most likely cannot get for the buyer anyway? With sales, it's a numbers thing. He has a $$ quota and a volume quota to meet, and he sure won't do it by selling one GT500. Economics and the dealer's pay plan ensure that he cannot focus on this niche car, so it's not entirely the salesman's fault. If the dealer set up an SVT salesman who would be responsible for the knowledge of the product, who could supply that info to the salesman.....THAT might work. But it's not fair nor reasonable to expect the salesguy to intimately know a product that: 1) The dealer will only get 4 of FOR THE YEAR; 2) Divided by 25, and this salesman has a 1 in 100 chance of selling 1 unit this year. You can't pay your bills that way. 3) There is no employer loyalty in sales. You don't pull your weight for a quarter (3 months) and you are gone. That is a universal truth in many sales jobs, especially consumer sales. This leads to rapid turn over of salespersons at any given dealership, The salesman needs to find out what sells best/most/most profitibly, and go for that first, or he/she is GONE. Hope this helps shed some light on why salespeople cannot devote alot of time on a niche product such as this. So, I guess what I am trying to say is--try to understand why they don't know, and you will find that it's a little harder to pass judgement on them. ;-) Hope this sheds some light on the subject. [/QUOTE]
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