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SVTPerformance's Chain of Restaurants
Donut Shop
Can a cop call you idiot?
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<blockquote data-quote="Azrael" data-source="post: 9736382" data-attributes="member: 25230"><p>Re-reading it, you could be right sir, and I appreciate that you pointed that out. I may have taken it out of context; which actually goes to show a crucial part of the equation in this thread regarding communication and its essential flaws.</p><p></p><p>As an aside in the last 9 years, working in a big city, I have had to conduct countless traffic control scenarios similar to this scene; and have been hit by cars several times that have disregarded my radio car, flares, and the 6' 2" police officer in the neon yellow vest with "POLICE" on it, waving a flashlight, and screaming at them to stop. In a way I can understand the frustration, because the common excuse is "I live right down the street..." but in no way should professionalism be tossed outside of the window for such a minor encounter like the OP's.</p><p></p><p>I would also submit that people posting that "in my customer service job, if I were talk to customers like that I would be fired..." should take a step back and realize there is no direct comparison to Law Enforcement. Selling a product, writing a policy, face to face customer support/complaint in a static environment can not be compared to going into the unknown to unravel situations that sometimes take years to complicate, with the possibility that someone may be going to jail or something worse has happened. </p><p></p><p>Sometimes people have to be shocked into listening and sometimes that comes through the use of coarse language. I agree there is certain level of professionalism that must be maintained, and maybe that line was crossed in this case, but I also know there is more than one side to every story.</p></blockquote><p></p>
[QUOTE="Azrael, post: 9736382, member: 25230"] Re-reading it, you could be right sir, and I appreciate that you pointed that out. I may have taken it out of context; which actually goes to show a crucial part of the equation in this thread regarding communication and its essential flaws. As an aside in the last 9 years, working in a big city, I have had to conduct countless traffic control scenarios similar to this scene; and have been hit by cars several times that have disregarded my radio car, flares, and the 6' 2" police officer in the neon yellow vest with "POLICE" on it, waving a flashlight, and screaming at them to stop. In a way I can understand the frustration, because the common excuse is "I live right down the street..." but in no way should professionalism be tossed outside of the window for such a minor encounter like the OP's. I would also submit that people posting that "in my customer service job, if I were talk to customers like that I would be fired..." should take a step back and realize there is no direct comparison to Law Enforcement. Selling a product, writing a policy, face to face customer support/complaint in a static environment can not be compared to going into the unknown to unravel situations that sometimes take years to complicate, with the possibility that someone may be going to jail or something worse has happened. Sometimes people have to be shocked into listening and sometimes that comes through the use of coarse language. I agree there is certain level of professionalism that must be maintained, and maybe that line was crossed in this case, but I also know there is more than one side to every story. [/QUOTE]
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Can a cop call you idiot?
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