Does anyone know if Ford is supposed to use NEW parts when warranty work is done???
I had the TOB noise real bad and took it in to have it looked at along with a few other items (seat squeak & condensation in both the brake led and fog light). When I picked up the car today I noticed that both clutch pieces, disc & plate were REMFG on the invoice! I brought it to the service managers attention and was told that Ford only sends them remfg'd clutch parts for these repairs. Anyone have a similiar experience? Seems strange that they would replace a wear item with a remfg one. Maybe I shouldn't complain, they also replaced my T-56 with a brand new one. It seems the sleeve or snout that the input shaft comes through was broken or cracked at the case. Other than that, a positive dealer experience, replaced both lights, and the TSB on the seat squeak fixed the problem. It still just barely touches but the squeak is gone. Sorry so long, Thanks for any input....
BTW, the new tranny is much quieter especially at lower rpm's.
I had the TOB noise real bad and took it in to have it looked at along with a few other items (seat squeak & condensation in both the brake led and fog light). When I picked up the car today I noticed that both clutch pieces, disc & plate were REMFG on the invoice! I brought it to the service managers attention and was told that Ford only sends them remfg'd clutch parts for these repairs. Anyone have a similiar experience? Seems strange that they would replace a wear item with a remfg one. Maybe I shouldn't complain, they also replaced my T-56 with a brand new one. It seems the sleeve or snout that the input shaft comes through was broken or cracked at the case. Other than that, a positive dealer experience, replaced both lights, and the TSB on the seat squeak fixed the problem. It still just barely touches but the squeak is gone. Sorry so long, Thanks for any input....
BTW, the new tranny is much quieter especially at lower rpm's.