can you elaborate?
DeLorenzo was hired by Farley to share his FMC opinions.
can you elaborate?
While you are on this page....why was Hinrichs pushed out of Ford in favour of Farley? Or why not Roelant de Waard?DeLorenzo was hired by Farley to share his FMC opinions.
Seriously, what the hell? That's THE Halo car of all Halo cars for Ford.... and FoMoCo couldn't be bothered to lift a single finger to help an owner of 2 of them?The parts side is so messed up right now and has been as long as Hackett has been in charge. I realize the pandemic hasn't helped but I have so many parts on backorder it isn't funny. We had a resource called PACO, Parts Assistance Center Online, that we could email questions for verification of things not completely clear in the catalog. That is gone and replaced with a system called COPIS which you might as well just toss the question in the shredder. I have a customer with a 05 and an 06 GT who years ago I was able to answer some questions he had about the differences on the cars. A few weeks ago I send the new system a question for him and they basically said that unless he has a new GT, they aren't able to provide any assistance to him or I, lovely.
Blew me away. It was a simple request too. If you look at the passenger side of the center console, there is a little pocket to hold maps or the owner's manual. His broke off and the illustration in the catalog isn't clear. I asked if they could verify it came with the $2,900+ trim piece that it looked like it did, maybe even open a box in a warehouse to verify, which they have done in the past for me. They couldn't be bothered. Fortunately I just told the customer that due to COVID they were really restricted on personnel so it may take a while and he understood. He is going to try using his 3D printer to see how close he can make one.Seriously, what the hell? That's THE Halo car of all Halo cars for Ford.... and FoMoCo couldn't be bothered to lift a single finger to help an owner of 2 of them?
To be honest, its people like your customer that will turn into the next Scott Drake and keep the 05-06 GT's going. Its a VERY niche market for sure, but if no one is there to meet demand, 3d printing a rough batch of parts could lead to a business opportunity.Blew me away. It was a simple request too. If you look at the passenger side of the center console, there is a little pocket to hold maps or the owner's manual. His broke off and the illustration in the catalog isn't clear. I asked if they could verify it came with the $2,900+ trim piece that it looked like it did, maybe even open a box in a warehouse to verify, which they have done in the past for me. They couldn't be bothered. Fortunately I just told the customer that due to COVID they were really restricted on personnel so it may take a while and he understood. He is going to try using his 3D printer to see how close he can make one.
I have a customer with a 05 and an 06 GT who years ago I was able to answer some questions he had about the differences on the cars. A few weeks ago I send the new system a question for him and they basically said that unless he has a new GT, they aren't able to provide any assistance to him or I, lovely.