Ford Dealerships Famous One-line Statements are:

[Killer Cobra]

All your problems are within Spec
Ford made it that way because it needed stronger parts
I went and tested the Demo’s bumper and it was loose to so this means they are all loose. Yours is within Spec
The clunk you're hearing is the massive driveshaft and differential to hold all the power. SVT made it that way.
All bumpers are warped like that. It’s a Mustang issue for years and years
The pull to the right is due to having those big tires
You don’t need that “tape” coming out of the rear spoiler. Where’s my razor blade??
We can’t test drive your car over 60mph
We put 100 miles on your motor to test the alignment
Don’t rev over 4000 rpms or your motor will overheat
1 quart of oil lose ever 1000 miles is within spec


Ok you get the idea. Let’s hear some of Ford’s Famous 1 liners!!

 

[03_silver_coupe]

The ticking is the injectors making noise.

 

[flyn high again]

For rear end pop:
The condition described is operational. Characteristic of this vehicle.

Straight off the invoice...

 

[RAP66]

All the front clips are loose

 

[lifter213]

Using Mobile 1 will void your warranty

 

[NyteByte]

The Vibe is caused by unbalanced wheels. Get them rebalanced.

 

[03cobrablack]

All our adds show smokie bunouts but if YOU do it thats abuse..

 

[03SoCalCobra]

Saleswoman:

"No 03 Cobra in stock yet, how about a new F150 instead? Guys really love those..." :bash:

 

[fryingricecobra]

"The 5 grand markup?" "oh all the dealerships have that"

 

[realsmith]

We charge the $5,000 market adjustment because the cars are so rare.

 

[needspeed]

"Beacuse you are a regular customer, I am doing you a favor by only charging you $5,000 over sticker on an 03 Vert. New customers pay $10,000" :nono:

 

[Poison_S]

"All 4.6's smoke like that on start-up."

 

[n2fords2003]

Woman service writer:
You want to talk with an SVT mechanic? Whats SVT?

 

[terminatd]

These are mine:


That is not rust, its oxidation and thats normal.

I've been a Ford front end tech for 18 years and these cars do not have a right pull issue.

The Hunter balance machine is too accurate for the Goodyear tires to be in spec.

(I had a severe right pull after an alignment and I then swapped to AFS with khumos, the pull was gone. I wanted the Goodyears checked for defective tires.) Response, you voided your warranty on the Goodyears because you changed to aftermarket wheels and tires.

We should have a poll on dealer service satisfaction.

 

[svtTom01]

the hood scoop on the v6? of course it's functional.

 

[97greensnake]

I was bored one day and went to test drive a new GT, the guy told me it had a turbo ?:shrug:

 

[03 Red Cobra]

A typical service persons answer to a problem, " I've never heard of that problem". And " They all do that". And Ford isn't the only one to teach those lines to service personnel, I've heard it used at GM, Honda and Daimler-Chrysler. Oh, and Harley-Davidson dealers are just as bad.

 

[03TRMN8R]

We can't fix the "tick" issue you are claiming to have. The aftermarket exhaust you've installed is too loud for us to hear the so called " tick" you are describing.

:shrug:

 

[j card]

Them: That pop in the rear is from your aftermarket exhaust rubbing.
Me: It did that before I put it on, and there is a TSB for the pop.
Them: We looked for a TSB and there isn't one.
Me: Are you at your computer?
Them: Yes
Me: Try looking for 03-9-5
Them: Oh, there it is. OK we'll get that taken care of.
Me: Did you fix the seat rub?
Them: It looks OK to us.
Me: There's a TSB for that too.
Them: I don't think there is.
Me: Try 03-1-5
Them: Oh OK. We'll have to order the kit for that.

Amazing, and these guys are supposed to be the pros.

 

[Whitten]

How about this:

Cannot duplicate problem

(them) We have Saleens over here and they are even faster. Wouldn't you rather pay alittle more and get a car that is faster and looks better?
(me) no because the s-281 aren't faster, I like the way the 03 look, and that isn't even an 03 it is v6 with a kit.

We didn't install that air filter...your warrenty is voided.

We are having a regional tech come out and look at your car.....(week later) Yes sir the SVT rep came out and voided your warrenty because of suspected abuse.

(me asking to test drive a used 03 with the dog piss run out of it) Mind if I take a look at what she's got?
(them) Im sorry sir but the last guy that we let drive the car slid trough an intersection sideways becasue it was to much car for him.
(me) I have extensive driving experience in hi po cars.......mean while one of the sales reps hops in the car, pulls on to the road and dose a burnout followed by sliding through the intersection.
(me) I don't believe I am interested in the car anymore.
(them) uh sir would you like to test drive it when he gets back from taking his client for a ride)
(me)..............I'm leaving