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Mustang Forums
2011-2014 Mustangs
VMP Performance
Has anyone been able to contact Justin?
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<blockquote data-quote="jojobee" data-source="post: 12160819" data-attributes="member: 138089"><p>I totally understand that Justin is overwhelmed with emails, everybody associates VMP to him (with reason) and want to talk to THE GUY that will make the final call and thus give the customer confidence that his motor will not blow up.</p><p> </p><p>Unfortunately one single person cannot answer such a high flow of emails in a matter of seconds all the time.</p><p> </p><p>My only concern is that many of my emails which were very detailed withn all the required info as Jerry C said were simply put aside and never responded.</p><p> </p><p>There is nothing more frustrating for a customer than to take time to email a vendor in order to get their stuff and not getting an answer repetitively.</p><p> </p><p>A late answer would still be good,much better than no answer at all in my book !</p><p> </p><p>If i ever get my tune from Justin i will definitely call if i have an issue and need to have some datalog reviewed. I am now too afraid that my email would be lost among hundreds of customer requests.</p><p> </p><p>Lets try the phone now :rollseyes</p></blockquote><p></p>
[QUOTE="jojobee, post: 12160819, member: 138089"] I totally understand that Justin is overwhelmed with emails, everybody associates VMP to him (with reason) and want to talk to THE GUY that will make the final call and thus give the customer confidence that his motor will not blow up. Unfortunately one single person cannot answer such a high flow of emails in a matter of seconds all the time. My only concern is that many of my emails which were very detailed withn all the required info as Jerry C said were simply put aside and never responded. There is nothing more frustrating for a customer than to take time to email a vendor in order to get their stuff and not getting an answer repetitively. A late answer would still be good,much better than no answer at all in my book ! If i ever get my tune from Justin i will definitely call if i have an issue and need to have some datalog reviewed. I am now too afraid that my email would be lost among hundreds of customer requests. Lets try the phone now :rollseyes [/QUOTE]
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2011-2014 Mustangs
VMP Performance
Has anyone been able to contact Justin?
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