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The Terminator
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Hood paint chip not covered under warranty
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<blockquote data-quote="v8pwr" data-source="post: 3671176" data-attributes="member: 24367"><p>So I took my car in to have few things taken care of. One thing I thought they'll cover was not covered. Infamous hood paint chip.</p><p>FYI, I have very good relationship with dealer/service advisor and they've been very good to me so far.</p><p></p><p>Dealer took numerous photos and sent them to Ford, but they denied it. I even called Ford's customer relations but that didn't help either. When customer relations contacted local Ford service manager, I guess he said its nothing but rock chips.</p><p>It does look like rock chip because they are still so small....But you can clearly see the paint around chip is peeling. Lets see how much bigger they'll be in few months. I took photos so I can compare later.</p><p></p><p>Since I still have few more months left on warranty, I'll try and take it back later if they get worse. </p><p></p><p>When I spoke with Ford's customer relations, I was told that paint is covered only for 1year/12months :shrug: If so, why did Ford denied my claim saying its rock chip instead of saying "your car's paint warrany is up." </p><p></p><p>sorry for the rant...</p></blockquote><p></p>
[QUOTE="v8pwr, post: 3671176, member: 24367"] So I took my car in to have few things taken care of. One thing I thought they'll cover was not covered. Infamous hood paint chip. FYI, I have very good relationship with dealer/service advisor and they've been very good to me so far. Dealer took numerous photos and sent them to Ford, but they denied it. I even called Ford's customer relations but that didn't help either. When customer relations contacted local Ford service manager, I guess he said its nothing but rock chips. It does look like rock chip because they are still so small....But you can clearly see the paint around chip is peeling. Lets see how much bigger they'll be in few months. I took photos so I can compare later. Since I still have few more months left on warranty, I'll try and take it back later if they get worse. When I spoke with Ford's customer relations, I was told that paint is covered only for 1year/12months :shrug: If so, why did Ford denied my claim saying its rock chip instead of saying "your car's paint warrany is up." sorry for the rant... [/QUOTE]
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Hood paint chip not covered under warranty
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