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SVTPerformance's Chain of Restaurants
Road Side Pub
MAC Performance
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<blockquote data-quote="Blkkbgt" data-source="post: 16504471" data-attributes="member: 117234"><p>Customer service sucks with damn near everyone these days. Seldom does the first person you talk to know a damn thing about the products they are selling. When you email a company with a simple question such as asking for dimensions that are not on their site the response you receive is something along the lines of "It's blue". They also seem incapable of reading all of your questions as well. If I ask 3 I am very lucky to have 2 answered but usually its just the first one. </p><p></p><p>I had a similar situation happen with Cervinis recently. Talk about a total joke. If they had to rely on customer service alone they would have went under years ago. </p><p></p><p>I am hoping we are seeing the bottom of it all right now because I can't imagine it getting much worse.</p></blockquote><p></p>
[QUOTE="Blkkbgt, post: 16504471, member: 117234"] Customer service sucks with damn near everyone these days. Seldom does the first person you talk to know a damn thing about the products they are selling. When you email a company with a simple question such as asking for dimensions that are not on their site the response you receive is something along the lines of "It's blue". They also seem incapable of reading all of your questions as well. If I ask 3 I am very lucky to have 2 answered but usually its just the first one. I had a similar situation happen with Cervinis recently. Talk about a total joke. If they had to rely on customer service alone they would have went under years ago. I am hoping we are seeing the bottom of it all right now because I can't imagine it getting much worse. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
MAC Performance
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