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SVTPerformance's Chain of Restaurants
Road Side Pub
mail order story plus question (dell)
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<blockquote data-quote="Brad" data-source="post: 2602567" data-attributes="member: 4683"><p>Background: Bought a 20" dell flat pannel from overstocked.com about 2 weeks ago, I did the overnight shipping and it didn't come. I called for tracking info and they said, "we don't have that info on hand, if it doesn't show tomorrow call again." That went on for a while, then when I started getting fed up and yelling, I come to find out it was never shipped because they never had the freaking thing in stock. I was told, "we'll be getting another shipment next month." I told them to cancel but they retort, "buying online is a binding contract, we can't cancel it." I told them, "How can you sell something you don't even have? How can you charge me $50 for overnight when you know you cant? Whatever that's fine, I paid with my visa, i'll just call them and cancel with them, thanks, bye!" Anyway everyone is sold out of the monitor I want, the only place I could find it was ebay it was NIB, anyway I told the guy to overnight it, which he did, it's due here tomorrow. I just noticed a note in the tracking log, "bar code unreadable, replaced." I hope that doesn't mean this package was dropped out of a truck while on fire or something</p><p></p><p>Anyway if it comes broken, I go to fedex for insurance right? This monitor was NIB, so does that mean there will be a dell warranty card in there? If it breaks later I can send it back to them for warranty even though I didn't buy direct from them?</p></blockquote><p></p>
[QUOTE="Brad, post: 2602567, member: 4683"] Background: Bought a 20" dell flat pannel from overstocked.com about 2 weeks ago, I did the overnight shipping and it didn't come. I called for tracking info and they said, "we don't have that info on hand, if it doesn't show tomorrow call again." That went on for a while, then when I started getting fed up and yelling, I come to find out it was never shipped because they never had the freaking thing in stock. I was told, "we'll be getting another shipment next month." I told them to cancel but they retort, "buying online is a binding contract, we can't cancel it." I told them, "How can you sell something you don't even have? How can you charge me $50 for overnight when you know you cant? Whatever that's fine, I paid with my visa, i'll just call them and cancel with them, thanks, bye!" Anyway everyone is sold out of the monitor I want, the only place I could find it was ebay it was NIB, anyway I told the guy to overnight it, which he did, it's due here tomorrow. I just noticed a note in the tracking log, "bar code unreadable, replaced." I hope that doesn't mean this package was dropped out of a truck while on fire or something Anyway if it comes broken, I go to fedex for insurance right? This monitor was NIB, so does that mean there will be a dell warranty card in there? If it breaks later I can send it back to them for warranty even though I didn't buy direct from them? [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
mail order story plus question (dell)
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