I'll try to make this as short as possible
Truck is a 2015 F150 with a 2.7L
- 45k miles, I brought it in for a leaking oil pan
- 54k miles and 5 months later, I finally got a call to bring it in to replace the pan mentioned above.
- 61k miles, I brought it back in for the pan leaking again. This time they confirmed that the pan is leaking again and also oil is leaking out the driver side headgasket(I never heard of this but i did look and confirmed it is happening).
Warranty isn't covering any of the repairs because the warranty starts on the pan issue when the parts are ordered which puts the repair over the 12k mile warranty. I'm shocked to hear this since it wasn't actually changed until 54k miles meaning I only have 7k miles on the actual repair. At this point I'm not even sure what to say about the head gasket.
I have a call in to Ford Customer Service and waiting for a call back from whomever they escalated it to. I honestly don't have much confidence in the truck and would prefer to part ways but outside of trading it in, is there anything I can get ford to do?
Truck is a 2015 F150 with a 2.7L
- 45k miles, I brought it in for a leaking oil pan
- 54k miles and 5 months later, I finally got a call to bring it in to replace the pan mentioned above.
- 61k miles, I brought it back in for the pan leaking again. This time they confirmed that the pan is leaking again and also oil is leaking out the driver side headgasket(I never heard of this but i did look and confirmed it is happening).
Warranty isn't covering any of the repairs because the warranty starts on the pan issue when the parts are ordered which puts the repair over the 12k mile warranty. I'm shocked to hear this since it wasn't actually changed until 54k miles meaning I only have 7k miles on the actual repair. At this point I'm not even sure what to say about the head gasket.
I have a call in to Ford Customer Service and waiting for a call back from whomever they escalated it to. I honestly don't have much confidence in the truck and would prefer to part ways but outside of trading it in, is there anything I can get ford to do?