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Radio face problems

Discussion in 'Interior and Exterior' started by Thorpz, May 25, 2014.

  1. Thorpz

    Thorpz Active Member Premium Member Established Member

    Messages:
    129
    Joined:
    Jun 16, 2013
    Location:
    Michigan
    Hello, I have a 2013 GT and the radio face plate delaminated over the winter. I took it to the dealer to be replaced they said it will be covered and they ordered one, that was a month ago and they still have not received it from Ford. I'm just curious if anyone else is having a long wait time or its my dealer dragging there feet.
     
  2. 96svtdriver

    96svtdriver Member Established Member

    Messages:
    318
    Joined:
    Sep 10, 2006
    Location:
    Norfolk, VA (again)
    Describe or even better, can you post pics of the delamination? I think my '11 with NAV has the same problem. Around the screen it seems to have flaked off over the last 5 months since I got to CA.
     
  3. vortecd

    vortecd Well-Known Member Established Member

    Messages:
    1,525
    Joined:
    Aug 16, 2012
    Location:
    MI
    Mine did it too. Saw some lines on it and tried to clean it off and some of it rubbed off. Seems a few have just put a clear protector over it for a Kindl or something like that. Seems easier to do that then get a new radio just to have it do it again
     
    Last edited: May 26, 2014
  4. Thorpz

    Thorpz Active Member Premium Member Established Member

    Messages:
    129
    Joined:
    Jun 16, 2013
    Location:
    Michigan
    I did not take any pics ,but when it started it looked like a spider web and grew across the hole face. Ford took pics for warrantee purposes then I used a little elbow grease and the layer came off it looked like glitter on the rag. I will have it replaced that's why they have warrantees. I am just surprised it has taken over a month and I'm still waiting for the replacement.
     
  5. 13BlackGT

    13BlackGT Well-Known Member Established Member

    Messages:
    347
    Joined:
    Aug 19, 2012
    Location:
    Oklahoma
    It only took a few days for them to get mine. I had it done while in the shop installing my supercharger. They hooked up the ids to flash the radio and wiped out the tune. I had no idea that they would be hooking up to it during a radio display install. If you have a tune other than stock, they might need to know about it.
     
    Last edited: May 26, 2014
  6. FordService

    FordService Official Ford Service Rep Established Member

    Messages:
    419
    Joined:
    Mar 31, 2014
    Location:
    Dearborn
    I'm happy to look into this parts delay for you, Thorpz. Just PM me your name, phone number, VIN, mileage, and dealer info.

    Ashley
     

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